Job Description
Medical Practice Administrator & Business Development Coordinator
Full-time - 37.5 hours per week
Salary: £32,053 per annum
Location: Manchester (Hybrid)
Employer: Altibury Health
Who we are
We are a growing specialist medical practice made up of a small group of highly experienced surgeons working across multiple private healthcare facilities. Our work spans elective outpatient clinics, theatre activity, and a substantial medicolegal practice, supporting solicitors, insurers, and courts with high-quality expert input.
The business is deliberately structured to be efficient, well-governed, and scalable. Alongside day-to-day clinical and medicolegal delivery, we are actively developing our systems, processes, and team to expand both the scale and scope of our work over time. This includes improving operational workflows, strengthening compliance and governance, and building capacity to support increasing clinical, theatre, and expert-witness activity.
We operate in a fast-paced, professional environment where accuracy, confidentiality, and reliability matter. The practice values clear communication, ownership of tasks, and continuous improvement, and is focused on sustainable growth rather than short-term volume.
We are a small group of specialist consultants
About the role
We are recruiting a highly organised and dependable Practice Administrator / Business Development Coordinator to support a private specialist medical practice. The role includes substantial private clinical practice, consultancy, and medicolegal administrative work.
This is an administrative and coordination role, central to the smooth running of clinics, theatre activity, consultancy services, and medicolegal workflows. The emphasis is on administration, organisation, correspondence, and operational support.
Key responsibilities
Practice administration & correspondence
•\tManaging a high volume of professional email correspondence
•\tActing as the main administrative point of contact for patients, solicitors, insurers, hospitals, and external organisations
•\tHandling enquiries, appointments, documentation, and follow-ups
•\tMaintaining accurate, confidential records in line with GDPR and professional standards
•\tManaging consultant calendars
Clinic, theatre & consultancy coordination
•\tBooking and coordinating outpatient clinics
•\tOrganising theatre lists and liaising with private hospitals
•\tScheduling procedures, investigations, and follow-up appointments
•\tSupporting consultancy work, including coordination of appointments, documentation, and correspondence related to advisory and specialist consultancy activity
Results, records & case management
•\tManaging clinical results, imaging reports, and correspondence
•\tEnsuring results are received, logged, tracked, and appropriately filed
•\tMaintaining well-structured electronic case files across clinical, consultancy, and medicolegal work
Medicolegal administration
•\tAdministrative support for medicolegal services, including:
o\tCase set-up and file management
o\tLiaison with solicitors, agencies, and courts
o\tTracking deadlines and documentation
o\tManaging correspondence and records across multiple live cases
Financial administration/bookkeeping support
•\tInvoicing and payment tracking
•\tMaintaining financial and activity records
•\tLiaison with external payers
Business development coordination
•\tSupporting referral relationships with GPs, physiotherapists, and other clinicians
•\tCoordinating outreach activity, communications, and service information
•\tMaintaining referral and activity trackers
•\tSupporting marketing and growth initiatives (digital, written, or in-person)
•\tAssisting with service development projects as required
•\tBusiness development coordination, including marketing
Essential criteria
•\tProven experience in a senior administrative, practice administration, or professional services role
•\tExceptional organisational skills with strong attention to detail
•\tAbility to manage high volumes of email and correspondence accurately and professionally
•\tExcellent written and verbal communication skills
•\tConfidence in handling sensitive and confidential information
•\tStrong IT skills and experience with digital record-keeping systems
•\tAbility to manage multiple priorities and deadlines calmly
•\tAbility to drive to work given the various hospitals
•\tMinimum 2:1 degree level
Desirable criteria
•\tExperience in private healthcare, consultant practice, or hospital liaison
•\tExperience supporting medicolegal or legal case administration
•\tExperience coordinating clinics, theatre bookings, or consultancy services
•\tFamiliarity with invoicing, bookkeeping support, or financial administration
•\tKnowledge of healthcare governance, GDPR, or compliance frameworks
•\tExperience in operations or business development
Hybrid working requirements
This role is offered on a hybrid basis in the first instance (subject to change), combining office-based work in Manchester and home working.
Candidates must therefore:
•\tHave a suitable home working environment, including:
o\tA quiet, private space suitable for confidential administrative and medicolegal work
o\tReliable broadband internet access sufficient to manage high volumes of email, digital records, and online systems
•\tBe able to attend a Manchester office and private hospitals as required, including:
o\tRoutine office days
o\tClinic and theatre coordination days
o\tAd hoc attendance when operational needs require it
•\tBe able to travel independently to and from Manchester
Home working does not remove the requirement to attend the office as necessary.
What we offer
•\t£32,053 per annum (37.5 hours per week)
•\tStatutory annual leave (including bank holidays)
•\tPension (auto-enrolment)
•\tRole-specific development
•\tA professional, specialist working environment with clear scope and expectations