Salary: £65,000 - 65,000 per year Requirements: Strong core experience in Managed Service Provider environments Proficiency in Microsoft technologies: Microsoft 365, Azure, Windows Server, Active Directory Knowledge of networking fundamentals (routing, switching, VLANs, Wi-Fi) Experience with next-generation firewalls (e.g. Fortinet, Sophos, WatchGuard, Palo Alto) Comfortable working in multi-client environments Previous management experience or readiness to take on a leadership role Excellent customer-facing skills and professional demeanor Responsibilities: Spend approximately 60% of your time on client sites, delivering hands-on engineering and technical leadership Act as the senior escalation point across multiple customer environments Provide hands-on support across Microsoft technologies and core infrastructure Conduct client visits, technical reviews, and solution discussions Define technical standards and improve service delivery Hire, onboard, mentor, and manage support engineers as the team grows Work closely with the owners to shape the technical roadmap of the business Technologies: Active Directory Azure Support Microsoft 365 Windows Office 365 Cloud More: We are a small, privately owned IT Managed Service Provider entering an exciting phase of growth. We are looking to appoint a Technical Engineering Manager to lead and shape our engineering function while remaining technically hands-on. This role offers a high level of autonomy, significant customer interaction, and a genuine opportunity for career progression within a supportive, owner-managed environment. A company car will be provided, and we require someone who is commutable to the Basingstoke area with flexibility for regular client site visits. last updated 24 week of 2026