Job summary
We are seeking an organised, proactive and motivated Band 4 Screening Administration Lead to join our Bowel Cancer Screening Programme (BCSP) at the Royal Cornwall Hospitals NHS Trust. This is an exciting opportunity to support the delivery of a nationally recognised, high-quality screening service that makes a real difference to patient outcomes.
Main duties of the job
* Provide daily leadership, support and supervision to Administrative Support Officers and Administrative Assistants.
* Coordinate rota planning, ensuring appropriate cover and clear communication across the team.
* Oversee screening waiting lists and booking processes to support achievement of national and Trust access standards.
* Ensure high‑quality, accurate data entry across key systems such as BCSS/Open Exeter, PAS/Maxims and Somerset Cancer Register.
* Liaise with Endoscopy, Colorectal, Radiology, Pathology and other services to maintain patient flow and optimise capacity.
* Lead the administration of relevant MDT meetings, ensuring timely preparation, documentation and outcome recording.
* Support the effective maintenance of the service's Quality Management System (QMS), including audits, SOP updates and quality assurance activity.
* Carry out a full range of administrative duties when required to ensure service continuity, including booking, telephone queries and patient tracking.
* Maintain excellent communication with patients, carers, GP practices, the Screening Hub and clinical teams, ensuring a compassionate and professional approach at all times.
* Contribute to a culture of continuous improvement, problem‑solving operational challenges and supporting staff development.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people – a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million. We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non‑clinical roles. Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Details
* Date posted: 10 March 2026
* Pay scheme: Agenda for Change
* Band: 4
* Salary: £27,485 to £30,162 a year (pro rata)
* Contract: Permanent
* Working pattern: Part‑time
* Reference number: 156‑7827516
* Job locations: Royal Cornwall Hospitals NHS Trust, Truro, TR1 3LJ
Job responsibilities
To be an employee of the NHS you need to successfully complete the following:
* Identity Checks
* Professional registration and qualification checks
* Employment history and reference checks
* Occupational Health clearance
* Satisfactory Disclosure and Barring Service check
* Right to work in the UK
Additional information about Disclosure and Barring Service check and Certificate of Sponsorship are available on the NHS website.
Person specification
Experience – Essential
* GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent.
* Previous waiting list experience and knowledge of access targets.
* Previous experience within the NHS.
Experience – Desirable
* NVQ 3 or equivalent in administration.
* ECDL or equivalent.
* MAXIMS and Scorpio trained.
* Customer care skills.
* Leadership skills.
Employer details
Employer name: Royal Cornwall Hospitals Trust
Address: Royal Cornwall Hospitals NHS Trust, Truro, TR1 3LJ
Employer's website: https://www.royalcornwall.nhs.uk/
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