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Operations & relationship manager

Bury
Community Health Partnerships
Relationship manager
€35,000 a year
Posted: 9h ago
Offer description

CHP are looking to recruit an experienced Building Manager to undertake the the role of Operations and Relationship Manager across a dedicated portfolio of Health Centres in the Bury, Tameside and Glossop patch


Main duties of the job

AsOperations & Relationship Manager (ORM)yourrole is tofacilitatethe integration and engagement of existing and prospective tenants and provide day-to-day management of the sites.You willwork closely with the CHP Property team to help ensure the safe and efficient running of the site whilst working closely with tenants to maximise tenant satisfaction and improve utilisation. The ORM role reportsinto a Portfolio Manager (PM) orSenior PortfolioManager (SPM).


About us

At Community Health Partnerships (CHP), we're dedicated to improving health outcomes by creating the spaces where care happens. As a wholly owned company of the Department of Health and Social Care, we manage over 300 high-quality community health buildings across England. We work in partnership with the NHS and local systems to deliver innovative, sustainable infrastructure solutions that support integrated care, reduce health inequalities, and enable better services closer to home. Our mission is simple: enable better care through better spaces.


Job responsibilities

To find more information about this role and submit your application, please visit - https://pfchp.jobs.people-first.com/jobs/details/recruitment%2Fjobdetails%2F24550463-f4be-4208-9000-19ce7dd06f50. Applications not received via this route will not be considered.


Person Specification


Qualifications

* IWFM level 3 in Facilities Management
* IWFM Level 4 in Facilities Management or above


Skills and Behaviours

* Proactive & Self-Directed
* Exceptional relationship management
* Collaborative team player and influencer
* Adept at prioritisation and workload management
* Confident and articulate communicator
* Problem solving and solutions orientated
* Strong organisational skills and detail oriented
* Ongoing commitment to self development, continuous professional development
* Ability to constructively negotiate
* Adaptability and resilience
* Record keeping and documentation management
* Planned thinking for community engagement


Experience

* Foundational experience in Facilities, Estates or Property Management
* Experience of presenting information to stakeholders
* Working knowledge of health and safety compliance requirements
* Proven ability to manage tenant relationships and resolve issues efficiently
* Community engagement and social value awareness
* Proficient in maintaining and updating operational documentation
* Proficient with Microsoft packages, digital tools and systems
* Good working knowledge of health care and primary health care services
* Experience of working in a healthcare environment
* Knowledge of soft and hard FM services and contract liaison practices
* Ability to monitor performance against objectives
* Ability to chair and facilitate meetings
* Project lifecycle experience
* Knowledge of social value and corporate social value responsibility


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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