Overview
We are seeking a talented individual to join our Marsh Portfolio Solutions team at Marsh. This role can be based in Norwich, Birmingham or London and is a hybrid role requiring at least three days in the office each week.
Marsh Portfolio Solutions (MPS) is a dynamic client-centric practice within Marsh UK that places and manages a range of portfolio placement solutions on behalf of Marsh business practices. MPS comprises about 120 dedicated professionals who provide intermediary services to insurer clients, including sophisticated management information and innovative placement structures.
Responsibilities
* Placement of Fast Track eligible risks.
* Day-to-day management of relationships with brokers, facility insurers, and the Mumbai Fast Track team.
* Execute the due diligence and external audit processes for delegated authority relationships, ensuring adherence to risk and compliance frameworks.
* Track and achieve all KPIs and SLAs for contractual obligations.
* Serve as the first point of contact for day-to-day communications with brokers and designated clients, and follow up on correspondence.
* Strengthen and grow account relationships between MPS and insurers.
* Provide training on processes and the DUA for Marsh broker colleagues.
* Address escalated issues and concerns in a timely and effective manner, manage expectations, mitigate relationship risks, and escalate major issues to senior colleagues when necessary to ensure compliance.
* Develop strong relationships with internal and external counterparts.
* Develop an understanding of client businesses by conducting research and providing industry analysis as needed.
* Support colleagues by managing day-to-day aspects for designated accounts.
* Mitigate account concerns or issues encountered, address problems promptly and escalate as appropriate.
* Maintain strong placement and process discipline to ensure end-to-end tasks are completed in a timely manner.
What you need to have
* Graduate/entry level candidate or experienced insurance professional.
* Ability to build relationships internally with peers in other departments.
* Excellent communication and interpersonal skills.
* Highly organised and methodical in approach.
* Ability to work under pressure and meet tight deadlines.
* Detail oriented.
What makes you stand out
* Interest in Underwriting/Broking as a subject or a previous track record ideally.
* Interest in the London market as a subject or a previous track record ideally.
* Good Excel and communication skills.
Why join our team
* Professional development opportunities, engaging work and supportive leadership.
* Inclusive culture with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* Career opportunities and benefits to enhance well-being.
Marsh McLennan is committed to a diverse, inclusive and flexible work environment and to equal opportunities. We provide reasonable adjustments for candidates with disabilities. If you require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, with a mix of remote work and in-office collaboration. All colleagues are expected to be in their local office or onsite with clients at least three days per week, with an anchor day identified for the team.
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