Office administrator & customer services

Office Administrator & Customer Services

Customer Services & Office Administrator (Part-Time)

📍 Petersfield / Hybrid | 🕐 20 hours per week (including some full office days) | 📣 Reports to Owner

Kate Barton is a modern womenswear brand known for limited‑run collections, elevated essentials, and a loyal, engaged community. We’re looking for an organised, upbeat team player to keep our customer experience exceptional and our day‑to‑day operations running seamlessly.

This role is at the heart of the business — supporting customer services, stock coordination, and the smooth running of photoshoots, sample sales, and new‑season launches. No two days are the same (and we like it that way).


What You’ll Do

* Manage the customer service inbox and order queries
* Liaise with the warehouse to ensure smooth dispatches and returns
* Coordinate influencer orders, samples, and photoshoot logistics
* Support planning and delivery of seasonal sample sales
* Oversee stock movement, deliveries, and general office administration
* Highly organised, proactive, and reliable
* Strong written and verbal communication skills
* Confident using computer systems and multitasking across priorities
* Detail‑oriented, with a can‑do attitude and collaborative spirit
* A small but mighty team with big ambitions
* Creative, dynamic environment — every day is different
* Chance to play a key role in a growing fashion brand
* Hybrid working with flexibility around your 20‑hour week


Seniority level

* Entry level


Employment type

* Part‑time


Job function

* Administrative
* Retail Apparel and Fashion

Referrals increase your chances of interviewing at Kate Barton by 2x

#J-18808-Ljbffr