Quality and Compliance Administrator
Application Deadline: 31 August 2025
Department: Site Support Roles
Employment Type: Permanent - Full Time
Location: Priory Hospital Altrincham
Compensation: £24,699 / year
Description
Priory Hospital Altrincham is looking to recruit a Quality and Compliance Administrator to join the team. This is a full time role of 37.5 hours.
Altrincham also provides established, evidence-based outpatient treatment for a wide range of mental health conditions, including depression, anxiety disorders, stress, obsessive compulsive disorder (OCD), phobias, post-traumatic stress disorder (PTSD) and bipolar disorder. We also offer private autism assessments for adults.
What you'll be doing
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
* To support a patient safety culture and promote learning from incidents and complaints
* Support with investigations and reviews, including serious incidents, thematic reviews, whistleblowing and complaints, ensuring reports are submitted within the given timescales and in accordance with policies
* Monitor Patient experience across the site, review themes, and support the changes to practice and policy in response to this
* Work with Senior Management Team to review service improvement plans, and quality performance indicators and assist in having an agreed set of objectives with SMART measures
* Ensure robust recording, monitoring and tracking of CQC notifications, 24/72hr reports and TIR/SI reviews
You can find additional information in the attached job description.
What you'll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
Experienced administrative professional with a solid background in healthcare settings. Highly skilled in communication, organisation, and time management, with a proven ability to thrive under pressure and meet tight deadlines. Demonstrates a strong commitment to delivering exceptional customer service, managing complex diaries, and coordinating demanding schedules with efficiency and accuracy. Experienced in supporting audit processes and maintaining compliance across all administrative functions.
For more information about the role, you can emailOliviaStJohn-Synclair@priorygroup.com
What we will give you in return
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
* Free on-site parking
* Supplemented meals
* 25 days annual leave plus bank holidays
* Birthday Holiday - your birthday as an extra days annual leave
* Enhanced maternity pay
* Contributory pension scheme
* Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
* Access to development opportunities
* Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
* Leadership & management development
* Long service award
* Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason.
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