Helpdesk Administrator – Estates Team
Key Role – You will support the Estates Manager and Contracts & Compliance Manager by delivering a professional and efficient helpdesk and administrative service across the College.
You will be at the heart of our Estates operations, managing data, streamlining processes and ensuring compliance and service standards are met.
Key Responsibilities
* Manage the Estates helpdesk system, prioritising and assigning jobs.
* Maintain data quality and support compliance reporting.
* Assist with general administration including finance, maintenance and facilities.
* Support record‑keeping and digitisation of departmental documents.
* Generate helpdesk reports and support KPI analysis for service improvement.
Essential Criteria
* Level 3 qualification in a relevant discipline or equivalent experience in estates/facilities/education.
* GCSE English and Maths at grade C/4 or above.
* Experience in an administrative role within estates or education.
* Proficient in Microsoft Office, especially Excel.
* Strong communication, organisational and problem‑solving skills.
Why Join Us?
* Competitive salary
* 30 bookable annual leave days + bank holidays + two weeks off at Christmas
* Professional development opportunities
* Access to same‑day GP appointments, high‑street discounts, discounted hair & beauty treatments, electric car scheme and onsite gym & florist (site dependent)
* In‑house food hall & coffee shops
Additional Information
* Safer Recruitment – social media checks on shortlisted candidates and an enhanced DBS for all staff.
* Right to Work – you must be authorised to work in the UK; we cannot sponsor visas.
Closing date: 9th November
Interview date: 20th November
For further information or an informal chat about the role, please contact staff.recruitment@dncolleges.ac.uk.
About DN Colleges Group
North Lindsey College has been a key training provider in Scunthorpe for over 60 years, offering post‑16 study programmes, apprenticeships, traineeships, part‑time short courses and Higher Education programmes. We work closely with employers across the region to help students gain the skills to progress into their chosen careers.
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