Job summary An exciting opportunity has arisen for an Administration Support Assistant to join us. We are looking for a problem-solving clinical administrative support colleague who will work closely with our team of occupational therapy clinicians based at Nevill Hall Hospital and other sites within Aneurin Bevan University Health Board. Our administrators are a key part of the experience for people using our services, an essential team member to support clinical staff and a vital part in information collection on the quality,outcome,and value of the service we deliver. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Main duties of the job We require someone who has excellent communication, administrative, clerical and IT skills to become a member of this dynamic team. You will be part of a small team of occupational therapists, technicians and support workers and you will need to demonstrate the ability to prioritise your own workload and show initiative to ensure that lean working is carried out across the service. The role requirements include: - To act as a point of contact for telephone calls and queries for the occupational therapy team as required, ensuring that effective systems are in place to deal with and forward to the relevant member of the team appropriately. To provide excellent administrative support across the team and support managers as required. To travel to other sites (as required) to complete Occupational Therapy service administrative roles. Maintain an efficient and effective filing system, both personally and across the shared drive. To attend meetings, record accurate minutes, type, and distribute as required. Knowledge of internal NHS systems such as WPAS and CWS is desirable, but training can be provided to the successful candidate. About us Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Job description Job responsibilities You will be a strong team player with excellent communication skills. An excellent telephone manner is vital as the post holder will have direct contact with patients/carers and health professionals. The post holder must embrace change and be committed to best practice. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be a strong team player with excellent communication skills. An excellent telephone manner is vital as the post holder will have direct contact with patients/carers and health professionals. The post holder must embrace change and be committed to best practice. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and Knowledge Essential Good general education to GCSE level or comparable Good written communication IT Skills to include word processing, Microsoft Outlook, Excel, Access & PowerPoint, PAS, Oracle Level 3 Qualification or equivalent demonstrable knowledge and experience in an administrative role Desirable ECDL or equivalent keyboard skill Knowledge of the NHS and how it works Experience of passing on knowledge to others through designing and delivering training Experience Essential Administrative experience and working within a team Previous experience of working in a health care setting Desirable The ability to travel in a timely manner to meet the requirements of the post. Person Specification Qualifications and Knowledge Essential Good general education to GCSE level or comparable Good written communication IT Skills to include word processing, Microsoft Outlook, Excel, Access & PowerPoint, PAS, Oracle Level 3 Qualification or equivalent demonstrable knowledge and experience in an administrative role Desirable ECDL or equivalent keyboard skill Knowledge of the NHS and how it works Experience of passing on knowledge to others through designing and delivering training Experience Essential Administrative experience and working within a team Previous experience of working in a health care setting Desirable The ability to travel in a timely manner to meet the requirements of the post. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Employer details Employer name Aneurin Bevan University Health Board Address Nevill Hall Hospital Brecon Road Abergavenny NP7 7EG Employer's website