What This Role Is About This is a great opportunity for a recent graduate or early-career professional. It’s not a sales role. You won’t be chasing leads, pitching to clients, or writing bids from scratch. You’ll Support The Sales Team Behind The Scenes Coordinating site visits for the business development team Chasing inputs and managing timelines Formatting submissions and editing copy Proofing for typos and refining layout Making sure every proposal reads well and looks great Sales leads the story. You help make sure it lands. If you’re organised, good with words, and have an eye for layout and flow, this is a role where you’ll make a real difference. You don’t need a background in bids. You might be a recent graduate or early-career professional with experience in marketing, business management, communications, copywriting, publishing, or something else entirely. If you like making things clear, presentable, and persuasive, this could be a great fit. The role offers exposure to multiple parts of the business, with the opportunity to work directly with senior stakeholders and consultants. What You’ll Do Support the process Coordinate the proposal process and keep everything on track Manage timelines and actions, and ensure everyone knows what’s needed Arrange site visits for sales and operational teams Chase and coordinate inputs from supply partners when required Keep Salesforce updated with accurate opportunity and bid-stage details (training provided) Help shape content Support the Business Development Managers in producing proposals that look as good as they read Collaborate with the BD team and Bid Consultant to review RFPs and develop tailored responses Source and adapt content from previous submissions Edit and proof responses to ensure clarity, consistency, and alignment with client needs Help shape the overall messaging to reflect win themes and client priorities Raise the bar on presentation Format documents using Word, PowerPoint, InDesign, Canva or similar tools Keep templates clean, professional, and consistent Liaise with freelance designers when needed Support marketing and storytelling Share stories, photos, and highlights with our marketing agency Chase internal contributors for case study material and updates Help maintain a growing library of case studies and proof points Keep things organised Maintain a library of past responses, templates, and reusable content Track bid outcomes and help the team learn from feedback What We’re Looking For Clear and confident written communicator Highly organised and dependable Comfortable managing timelines and nudging others when needed (with full support from the CEO) Strong attention to detail and pride in quality Familiar with tools like Word, PowerPoint, Canva, Figma, InDesign (or quick to learn) Background in sales support, bids, marketing, copywriting, publishing, or similar Familiarity with CRM tools like Salesforce (or willing to learn) What This Role Is Not You won’t be selling or presenting to clients You won’t be building pricing or commercial strategy You won’t be writing from a blank page. Sales owns the narrative You won’t be leading site visits or owning the pitch What Success Looks Like Every proposal submitted on time Clear, consistent bid documents with minimal rework CRM kept accurate and up to date (Salesforce) A growing library of reusable content and case studies Positive feedback from sales and marketing on your reliability and quality Why it matters We’re building the most loved brand in FM. That starts with showing we care; in the service we deliver and the way we present ourselves. This role helps ensure what we say on paper reflects what we deliver on site. Sharp, thoughtful, and worth choosing.