F&B Event Manager (Retail) – NEC Exhibitions Centre
Location: Birmingham, England | Full-Time / Permanent
Salary: £42.5k+ plus excellent benefits including healthcare, wellbeing support, 23 days annual leave, bank holidays, life assurance, meals on duty and more.
Join Levy, a leading global hospitality partner, to create unforgettable guest moments across the NEC.
F&B Event Manager – Role Overview
An F&B Event Manager will plan and deliver exceptional food and beverage operations across retail outlets during events, managing teams, coordinating with suppliers and event organisers, and ensuring that retail F&B offerings meet commercial targets, brand standards and guest experience expectations.
Key Responsibilities
* Develop and execute business plans to achieve LFL growth and exceed revenue and contribution targets.
* Coach and support F&B Event Leads to maximise business area performance and develop their teams.
* Empower F&B Event Leads and other team members to achieve their KPIs and maintain high standards.
* Constantly focus on improving quality of delivery, customer experience, operational efficiency and cost control.
* Take ownership of implementing new initiatives that drive sales, improve operational efficiency, control costs and enhance guest experience.
* Monitor performance, manage profit & loss, budgets, sales forecasting and other KPIs to deliver operational excellence and enhance profitability.
* Ensure operational areas comply with health & safety standards, licensing policies and laws.
* Create a positive and engaging work culture to attract, recruit and retain the best talent.
* Maintain SOP standards in the operational area.
* Interact effectively and build positive relationships with all stakeholders.
* Provide support / cover to other roles during quiet periods.
Skills And Experience
* Demonstrated leadership experience in an operational role, preferably in a similar environment.
* Strong commercial acumen with proven ability to identify and implement commercial opportunities and manage costs.
* Passion for delivering amazing experiences for guests and upholding standards.
* Experience in budgeting, forecasting and financial analysis.
* Track record of leading and developing high‑performing teams.
* Ability to work in a fast‑paced environment, handle multiple priorities and excel under pressure.
* Strong problem‑solving, decision‑making and organisational skills.
Benefits
* Competitive salary with bonus and full company benefits.
* 23 days annual leave plus bank holidays, birthday off and holiday purchase scheme.
* Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
* Mental health support: 24/7 Employee Assistance Programme.
* Family benefits: 2 days additional leave after returning from maternity leave, day off for baby’s first birthday, enhanced family leave.
* Perks & discounts: Shopping, entertainment and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
* Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
* Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
* Meals on duty included.
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world’s largest catering company. We celebrate individuality and build inclusive teams where everyone feels they belong. We’re proud to be an equal‑opportunity employer and welcome candidates from all backgrounds.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Together, we create unforgettable experiences – and shape the future of hospitality.
Equal Opportunities
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