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Retail Supervisor (20 hrs), Middlesbrough
Client:
Location:
Middlesbrough, United Kingdom
Job Category:
Retail
EU work permit required:
Yes
Job Reference:
1d0b4794e6ea
Job Views:
1
Posted:
07.05.2025
Expiry Date:
21.06.2025
Job Description:
Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Middlesbrough store.
You will be offered a competitive hourly rate of up to £13.41 per hour plus non-contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.
This is a part-time, permanent position, contracted for 20 hours per week. The ideal candidate has energy, drive, and passion for working in a fast-paced, customer-facing retail environment.
You should have a positive attitude towards providing exceptional customer service, the ability to lead a team, stamina for working on a busy shop floor, and the capacity to work calmly under pressure.
Previous retail experience, ideally with supervisory responsibilities, is preferred.
Key activities:
1. Lead and supervise the store team in the absence of the Store Manager.
2. Open & close the store, including cashing up and completing administrative duties.
3. Provide excellent customer service and maintain strong product knowledge.
4. Lead by example, recommending and promoting complementary products.
5. Assist management in achieving store sales targets and KPIs.
6. Support team members as needed.
7. Ensure proper merchandising, refreshed product displays, and inviting store presentation.
8. Process stock deliveries and store transfers.
9. Handle customer queries and complaints.
Personal characteristics:
1. Ability to follow management instructions regarding additional tasks.
2. Previous supervisory experience, including cashing up and banking.
3. Self-motivated with a positive attitude.
4. Ability to supervise, motivate, coach, and work with a team.
5. Strong interpersonal and communication skills.
6. Willingness to serve all customers.
7. Drive to exceed performance targets.
8. Methodical approach to daily tasks, including stock management.
9. High attention to detail.
10. Ability to work independently and as part of a team.
11. Flexibility to work any day from Monday to Sunday.
Salary: up to £13.41 per hour plus non-contractual sales commission.
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