Job Title: Mess Centre Manager
Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.
Sodexo is looking for a proactive and dedicated individual to join our team as a Mess Centre Manager at Larkhill Garrison. This is a fantastic opportunity for someone with excellent leadership and organizational skills to take charge of the day-to-day operations of a Mess, ensuring a high standard of service for all members and residents.
What you’ll do:
1. Supervise and manage the daily activities of the Mess, ensuring the smooth running of all services to benefit members and residents.
2. Collaborate with the catering team to promote and manage functions, including planning, menu creation, and costing.
3. Ensure that service standards outlined in the Schedule of Requirements (SOR) and quantity tables are consistently met and maintained.
4. Build and maintain strong relationships with the PMC/RSM and mess committee, while promoting Sodexo’s values and services.
5. Plan, organise, and oversee the delivery of all services within the Mess operational area, ensuring effective and efficient operations.
6. Monitor and develop service standards as specified in the service level agreement, KPIs, and contractual terms and conditions for the assigned operational business area.
7. Contribute to the growth of services, meeting client and commercial expectations, while maintaining strict budgetary control in line with both client and Sodexo objectives.
8. Embrace and implement the principles of Collaborative Business Relationships (BS11000), aligned with Sodexo’s vision and values.
9. Manage and develop the performance of a team of direct reports, ensuring a high level of engagement and productivity.
10. Ensure all practices are in line with Sodexo policies and procedures, as well as Health and Safety and Food Safety legislation.
What you bring:
1. Knowledge of working in a management role within the soft FM service industry.
2. Leadership skills and knowledge.
3. People management skills including HR skills in recruitment, training, and managing employee performance, including disciplinary and grievance procedures.
4. Good numerical, interpersonal, and communication skills, with the ability to demonstrate effective verbal and written communication.
5. Management knowledge of health & safety and food safety.
6. Ability to make independent decisions.
7. Able to work on own initiative within a team environment.
8. Proficiency in MS Office (Word, Excel, Outlook).
9. Attention to detail and adherence to standards.
10. Analytical problem-solving skills and ability to develop and implement innovative solutions.
11. Experience working within a military environment.
12. Previous experience managing in a similar role.
13. Health and Safety qualification equivalent to IOSH Managing Safely.
14. Technical skills in contract catering, hospitality, retail, and cleaning.
15. Proven experience managing client relationships within a contract environment.
16. Proven leadership and team development skills.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong to a company and team that values you, act with purpose, and have an impact through your actions. Additionally, we offer:
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
Ready to be part of something greater? Apply today!
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