FRENCH SELECTION (FS)
French speaking Customer Support Coordinator
Location: Central London
Hybrid work 2 days a week in the office
Salary: up to £50,000 per annum depending on experience
Ref: 5486F
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5486F
The company: Fast expanding technology company operating across major European markets
Main duties:
Ensure a smooth client experience and an operational success of digital campaigns led on their behalf from first point of contact to completion of the campaigns and results analysis
The role:
- Manage and oversee post-sale operational execution for across multiple channels
- Coordinate timelines, creative assets, onboarding, and troubleshooting
- Collaborate with partners and internal teams to ensure smooth campaign delivery and alignment with clients' goals
- Monitor live campaigns, support analytics and relationship management
- Provide feedback to product and warehouse teams.
- Assist Customer Success in improving services, and analyse campaign data to share key insights with the team.
The candidate:
- Full fluency in French to a very high standard is essential
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