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Director of Support Services and Business Operations
Dunham Care is delighted to announce the upcoming opening of our first flagship care home in the beautiful seaside town of Herne Bay, scheduled for November 2025. This is an exceptional opportunity to be part of an organisation that is redefining care in the UK. If you are a dynamic and compassionate leader eager to shape the future of exceptional care, we would love to hear from you.
About Dunham Care
With a legacy built on trust and expertise, Dunham Care redefines what it means to experience exceptional care in a luxurious setting. Every detail of our residences has been meticulously crafted to provide a serene sanctuary where every need is anticipated, and every moment is cherished.
Our homes feature expansive, tastefully designed rooms with garden views, high-end finishes, and bespoke furnishings, creating an environment that combines the indulgence of luxury living with the reassurance of unparalleled care. At Dunham Care, we focus on enriching the lives of our residents, empowering our staff, and setting a new standard in care excellence.
About the Role
As Deputy Manager of our flagship care home, you will play a pivotal role in supporting the launch and management of a residence that embodies Dunham Care’s vision of luxury and excellence. Reporting to our Commissioning Manager for the Southern Region, you will be instrumental in ensuring the smooth transition from opening to full operation, delivering the highest standards of care and operational efficiency.
Key Responsibilities:
Providing strong leadership to a multidisciplinary team, fostering a culture of kindness, professionalism, and innovation.
Supporting the Home/Commissioning Manager in overseeing all aspects of the home’s operations, including care delivery, compliance, and quality assurance.
Ensuring that each resident receives personalised, person-centred care tailored to their individual needs.
Building strong, trust-filled relationships with residents, their families, and the local community.
Championing safeguarding practices and ensuring full regulatory compliance.
Driving continuous improvement in all areas of care and service delivery.
What We’re Looking For:
A proven leader with experience in a senior role within a residential or nursing care setting.
Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
In-depth knowledge of CQC regulations and a track record of exceeding standards.
Exceptional communication, organisational, and leadership skills.
A compassionate, proactive approach and a passion for making a difference in the lives of others.
Why Join Dunham Care?
Be part of an innovative organisation setting a new benchmark for care.
Opportunity to shape the success of a flagship care home.
Professional development opportunities and clear career progression pathways.
Work in an inspiring, luxurious environment purpose-built for excellence.
How to Apply
If you are ready to advance your career and help Dunham Care deliver exceptional care in a truly extraordinary setting, we would love to hear from you.
Join us as we prepare to open our doors in November 2025 and help create a sanctuary of care, comfort, and luxury for our residents.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Nursing Homes and Residential Care Facilities
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