Are you a high-energy sales professional passionate about empowering SMBs and mid-market corporates to succeed?
Are you passionate about inspiring and motivating a sales team to consistently hit and exceed their targets?
About Us
LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.
Role Overview
LexisNexis is looking for a highly motivated Head of Sales to lead, coach, manage and motivate a sales team to deliver high performance against revenue and KPO targets and best-in-class service
Key Responsibilities
* Define and implement a sales strategy and operating plan that ensures every customer and opportunity is actively managed and proactively engaged with
* Promote and drive high performance ensuring that sales methodologies are implemented and provide continuous training/coaching in collaboration with Sales Strategy and Operations
* Ensure all new joiners receive an effective and comprehensive induction plan to set them up for success
* Proactively dealing with and resolving employment and performance issues as required
* Actively identify customer sub-groups, particularly those targeted or already using competitive services, develop plans to proactively engage with appropriate offers
* Support target setting (particularly in Q4), and influencing policy and strategy providing input when required
* Focus on continuous improvement initiatives to realise maximum team efficiency and effectiveness
* Contribute to the development of more compelling value propositions that enable us to differentiate ourselves with these customers
* Contribute to the development and help drive the implementation of marketing programmes to increase awareness, purchasing and retention of our services
* Continuously gather customer and market insights to ensure that we meet the evolving needs of the customers, contribute to the continuous improvement of the ‘go to market’ strategy and create a learning environment amongst team members
* Produce agreed reports to inform the business on ‘how we are doing’ against business goals per segment
* Prepare a robust operating plan to inform sales billings forecast at each Review Forecast (RF) per quarter to ensure that Budget and Operating Plans are met
* Define and monitor success metrics (for deep-dive analysis), which measure how we know we are optimising pricing and packaging per Segment, for example:
o Overall Online revenue growth per segment and per practice area
o Evaluate customer usage per segment and per practice area
o Discount and pricing (with product/Market Development Directors)
o Ensure all team members comply with planning, reporting and documentation requirements in line with the agreed methods
* Any other duties as reasonably requested
Key Requirements
* Exceptional people management and coaching capabilities including decisive leadership, setting clear direction and motivating/coaching a committed team to excel.
* Solid sales track record, with responsibility for delivery of large revenue targets.
* Background in publishing or online solutions environment preferred.
* Significant experience of managing, motivating and driving sales teams to achieve
* Experience of managing and driving change within a business.
* Excellent leadership/communication, influencing and interpersonal skills
* Clear strategic thinking combined with a practical approach and close attention to detail
* Able to bring a dynamic and passionate approach to the role, and lead by example. Be a role model and liaise closely with other managers across LN (including sales, marketing, operations and product development) to lead the culture change and drive a “one team” mentality
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
* Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
* Generous holiday allowance with the option to buy additional days
* Health screening, eye care vouchers and private medical benefits
* Life assurance
* Access to a competitive contributory pension scheme
* Save As You Earn share option scheme
* Travel Season ticket loan
* Electric Vehicle Scheme
* Maternity, paternity and shared parental leave
* Employee Assistance Programme
* Access to emergency care for both the elderly and children
* RECARES days, giving you time to support the charities and causes that matter to you
* Access to employee resource groups with dedicated time to volunteer
* Access to extensive learning and development resources
* Access to employee discounts scheme via Perks at Work
About The Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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