IT Technician - Secondary School
Location: Brentwood, Essex
About the Role
We are looking for a proactive and reliable IT Technician to support the day‑to‑day running of ICT systems in a busy secondary school in Brentwood. You will play a key role in ensuring that staff and students have access to reliable, secure, and effective technology to support teaching and learning.
Key Responsibilities
* Provide first‑line technical support to staff and students
* Maintain and troubleshoot desktops, laptops, printers, and classroom AV equipment
* Support the school network, including Wi‑Fi and internet connectivity
* Install and update software such as Microsoft Office and educational platforms like Google Classroom
* Manage user accounts, passwords, and access permissions
* Assist with the setup of IT equipment for lessons, events, and examinations
* Monitor and maintain system security, backups, and safeguarding filters
* Liaise with external IT support providers where necessary
The Ideal Candidate Will Have
* Experience in an IT support or technician role (education setting desirable)
* Good knowledge of Windows operating systems and basic networking
* Strong problem‑solving skills and attention to detail
* Excellent communication and interpersonal skills
* Ability to prioritise tasks and work under pressure
What We Offer
* A supportive and friendly school environment
* Opportunities for training and career development
* Pension scheme and staff wellbeing support
* The chance to contribute to a positive learning environment for young people
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