We have an amazing opportunity for an experienced Aftersales Executive to join our dealership in Solihull.
This is a full time role with a basic salary of £27,261 Plus OTE Bonus.Benefits:
Colleague Referral Scheme (£500 - £1000)A range of Mercedes Benz training and leadership programmesPlatinum Plus Rewards SchemeColleague Car Purchase SchemeEye care VouchersLife Assurance (4 x annual salary)31 days holiday (including bank holidays), rising to 38 days with length of serviceWellbeing SupportCompany Pension
You will be:
Taking receipt of vehicles and advising customers of the diagnostic of their vehicle.
Actively selling after-sales services to our customers.
Scheduling customer orders.
Mediating between departments such as Parts, Workshops, Sales and Accounts.
Giving comprehensive commercial advice on the extent of work to be done and, if necessary, providing a cost estimate for repair work.You will have:
Experience of delivering outstanding customer service for premium and luxury brands.
A natural affinity for building rapport with customers and visitors with the ability to upsell where and if possible.
Expert knowledge in designing the customer journey and pride yourself on your ability to understand and fulfil our customers needs and expectations.
An appetite for improvement; constantly seeking out new ways to make our customer experience the best that it can possibly be.
At least a minimum of 2 years experience working within a sales industry.
A full UK driving licence
Are you interested in joining a fun loving, passionate, spirited team and you feel up to the challenge, we are looking for you APPLY TODAY!JBRP1_UKTJ