Sales Operations & CRM Specialist (EMEA)
Location: Remote (Europe-based)
Sector: Healthcare Technology / AI / SaaS
Are you ready to play a key role in shaping the growth of one of the most exciting and rapidly expanding Med device companies specialising in MRI software?
We’re looking for a Sales Operations & CRM Specialist who thrives at the intersection of data, process, and strategy, someone who loves building systems that make commercial teams more effective and efficient.
In this role, you’ll be the operational backbone for a fast-growing global sales team, managing Salesforce, streamlining deal processes, and driving smarter, data-led decision-making. You’ll collaborate with Sales, Finance, Legal, and Regulatory teams to ensure the entire revenue operation runs like clockwork, supporting a business that’s transforming the way healthcare works.
What You’ll Do
Sales Operations & CRM Management
* Own and optimize the Salesforce CRM, ensuring data accuracy, structure, and seamless workflows across global teams.
* Support the full sales cycle from opportunity creation through to deal closure, documentation, and compliance tracking.
* Coordinate renewals, monitor deal expirations, and ensure pipelines are always accurate and up to date.
* Collaborate with analytics teams to refine dashboards, reports, and KPIs that guide commercial strategy.
Cross-Functional Coordination
* Act as the key connector between Sales, Finance, Legal, and Regulatory, keeping communication smooth and processes aligned.
* Manage the preparation and review of customer contracts and commercial documentation.
* Ensure all operational, financial, and compliance requirements are met before deals close.
* Provide proactive, hands-on support to the EMEA sales team to help them hit targets and stay focused on clients.
Reporting & Process Improvement
* Create and maintain dashboards, trackers, and performance reports that highlight business metrics and growth trends.
* Document and improve sales processes using tools like Notion to promote transparency and consistency.
* Identify bottlenecks and propose solutions that make the sales organization more agile and scalable.
What You Bring
* 3+ years’ experience in Sales Operations, Business Coordination, or CRM management, ideally within a fast-paced, international environment.
* Strong knowledge of Salesforce, confident managing complex data, building reports, and supporting users.
* Advanced Excel or Google Sheets skills (pivot tables, lookups, data analysis).
* Experience working cross-functionally with Sales, Legal, and Finance teams.
* Excellent communication skills in English and German (both written and spoken).
* High attention to detail, process-oriented mindset, and strong organizational skills.
* Curious, proactive, and adaptable, you thrive in a fast-moving, growth-stage company.
* Experience in healthcare, life sciences, or another regulated industry is a major plus.
Why This Role Stands Out
* Join a mission-driven global tech company improving lives through innovation.
* Be part of a tight-knit international team where your work has visible, measurable impact.
* Work with cutting-edge technologies and help define how data and process shape commercial success.
* Enjoy the autonomy to improve systems, challenge inefficiencies, and grow with the company.