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Recruitment Consultant (CertRP) / PE Global / Connecting people with the right opportunities
PE Global is currently recruiting for a Veterinary Technical Advisor for a leading multinational animal health client based in Hook, working 2-3 days in the office and the remaining from home.
This is an initial 12 months contract position.
The pay rate is between £19.23 and £25.64 per hour PAYE depending on experience.
Responsibilities
* To be the first line customer contact for all product technical enquiries received by phone, post and e-mail. Whilst providing exemplary service to all customers: veterinary teams, farmers and pet owners, they will submit, investigate and follow-up report or complaints
* To resolve product complaints when possible, liaising with field veterinarians, quality and other relevant departments as required.
* Utilise the global PV software to manage all PV cases in line with global procedures.
* Train and support of other members of the technical team as well as the sales force.
* Through comprehensive knowledge of the products and the needs of customers, they will provide advice and support to other business areas within the company, for example marketing and operations.
* Along with technical consultants, collect and maintain the latest technical information on diseases and treatments in the market areas the company cover
* Being available for ‘on call’ rota for urgent veterinarian inquiries approximately one week in eight.
Education/Experience
* Veterinary degree and active registration with RCVS
* Minimum two years experience in clinical practice strongly preferred although not essential
* Excellent teamworking skills
* Empathy and passion for veterinary medicine customers and their businesses.
* Demonstrated ability to understand, interpret and impart technical/scientific knowledge at appropriate levels
* Excellent communication skills: verbal, written and interpersonal
* Strong sense of personal accountability
* Flexible to learning new products and diseases over time
* Some overnight travel / attendance at congresses and meetings may be required
* English—written and verbal
Interested candidates should submit an updated CV.
Please click the link below to apply, alternatively send an up to date CV to anett@peglobal.co.uk
***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK***
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Customer Service and Management
* Pharmaceutical Manufacturing
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