Description About the Role As a Quality Engineer at ISE Great Yarmouth, you will use your technical quality knowledge and manufacturing experience to provide guidance and direction to local management, the wider business, and relevant stakeholders. You will play a key role in maintaining and developing the local and global Quality Management System (QMS), planning and conducting internal audits to applicable standards/specifications (including ISO 9001 and API) and supporting supplier quality activities where required. You will own and drive NCR and CAPA processes, lead effective root-cause investigations, and help embed continuous improvement across aftermarket and operational processes. You will also be responsible for final QA inspection release in line with the production schedule, and for managing interfaces with customers and third-party bodies during audits, inspections, and certification activities. About the Company NOV is a leading provider of technology, equipment, and services to the global oil and gas industry, supporting customers’ drilling, completion, and production needs. What We Offer A high-impact quality role with site-level visibility and influence across operations and product lines Broad exposure to ISO 9001, API, ISO 17025, and CE/DNV/EN/ISO regulatory and certification frameworks Direct involvement with customer and third party inspections/audits and certification release activities A strong continuous improvement agenda (NCR/CAPA effectiveness, structured problem solving, audit actions) Collaboration within a regional and global QA network (including remote audits and cross-site support) Opportunity to deputise for the Regional QA Manager when authorised and required Key Responsibilities Deliver final QA release for aftermarket and product lines in line with the production schedule, including release under applicable third ‑ party framework agreements and customer/QMS requirements. Plan, conduct and report internal audits (and supplier audits where required); track actions to closure in line with applicable standards (e.g., ISO 9001 / API) and NOV processes. Own and drive NCR & CAPA end-to-end: ensure timely investigation, structured root-cause analysis, action implementation, and effectiveness verification prior to closure. Maintain and continuously improve the QMS: review, revise, approve and publish controlled documentation; support departmental managers/cell leaders in meeting QMS responsibilities. Act as the main QA approver for supplier onboarding and re-evaluations; conduct/assist with on-site and remote vendor audits and provide guidance on quality/technical requirements. Support Aftermarket, Operations and Product Lines in managing customer and third ‑ party audits/inspections; host visits, ensure readiness, and drive post-audit actions. Support preparation and approval of service quality plans and customer-specific quality plans where required; support CAPA processing and investigations arising from SQEs as needed. Support contract reviews to ensure compliance with NOV policies/requirements; lead and report management reviews in line with NOV global processes. Ensure compliance with all applicable statutory, regulatory, HSE, environmental, data control and housekeeping requirements; attend production meetings to align QA priorities and constraints. Contribute to the regional/global QA framework (remote audits, project support); deputise for the Regional QA Manager where authorised; manage priorities to meet deadlines and travel as required. Qualifications & Skills Essential Educated to a good standard of high school education (or equivalent) and able to read and interpret engineering drawings/technical documentation. Qualified Internal Auditor to ISO 9001. Extensive experience of ISO 9001 / API and QMS management and development. Working experience of CE / DNV / EN / ISO requirements, including lifting regulatory requirements for certification and marking. Experience in a fabrication and precision machining manufacturing environment. Experience of QA and certification within precision manufacturing and oil & gas environment. Extensive knowledge of quality and root cause analysis tools (Pareto, Cause & Effect, 5 Why, 8D, etc.). Knowledge and understanding of EN 10204 / ISO 10474. Strong computer literacy with excellent command of Microsoft Excel, Word and Outlook; methodical, organised, high attention to detail. Desirable: Degree in Quality or a relevant engineering discipline (or equivalent practical experience) ISO 9001 Lead Auditor qualification Extensive knowledge of ISO 17025. Familiarity with NORSOK certification requirements Experience with document control and document management processes/systems Hands-on inspection experience, including manual measurement and CMM methodologies Exposure to Lean manufacturing and continuous improvement principles/tools People leadership experience (e.g., coaching, supervising, developing others) Exposure to the wireline sector within the oil & gas industry Working knowledge of NDE techniques, processes, and related requirements Experience preparing, reviewing, or using risk assessments and COSHH documentation Soft Skills: Outgoing, communicative, and diplomatic approach; able to engage with people at all levels Proactive and solutions-oriented, with strong ownership and follow-through Comfortable influencing stakeholders and maintaining standards under audit/inspection pressure Highly organised, able to prioritise workload and meet deadlines Why Join Us? Join our global team and contribute to a culture that values safety, quality, and continuous improvement. You will work with experienced professionals, gain exposure to international standards and certification schemes, and have the opportunity to make a measurable impact on compliance and product quality outcomes. Join our Global Family At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme