Support Coordinator (German Speaking)
Location: Swindon, SN3
Job type: Permanent
Hours: Monday to Thursday 8:00am : 16:00pm and Friday 08:00am : 15:00pm (can be flexible between 7:00am : 16:30pm)
Salary: Up to A GBP 32,000 per annum
Are you fluent in German and experienced in customer service or sales administration? Hawk 3 Talent Solutions, acting as an employment business, are currently looking for someone to join their clients team in Swindon.
This is an exciting opportunity to become part of a supportive technical sales team within a international manufacturer playing a ket role in helping customers find the right tooling solutions for their projects.
What you will be doing:
Managing incoming calls and emails from German:speaking customers
Producing accurate quotes and processing orders using an ERP system
Providing updates about delivery times, order progress and general account queries
Reviewing customer drawings and specifications to identify suitable tooling options (full training provided)
Working closely with internal teams including design, engineering and external sales
Ensuring all order details are correct and recorded to high standard
Offering problem solving support to customers and colleagues
About you:
Fluent in German (written and spoken)
Confident communicator and able to build positive relationships with customers and colleagues
Strong administration or customer service background, ideally in a technical or manufacturing background
High levels of accuracy and attention to detail
Willingness to learn complex product information
Ability to understand technical drawings (advantageous but not essential)
Experience with SAP or similar ERP systems would be beneficial
Benefits:
Company pension
Life insurance
Profit share scheme
Sick pay
Cycle to work scheme
Employee discounts
Enhanced maternity and paternity pay
Bereavement leave
Health and wellbeing programme
Referral bonuses
Free flu jabs
Free on site parking
for this vacancy, please submit your CV via the Apply Now button or contact Shannon Bunch on