Role : Logistics Operations Manager Location : Droitwich (WR9 0LW) Contract : Full Time/Permanent Shift : Monday-Friday (40 hours) About the Business Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller Milk & Ingredients (MMI) develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain. Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year. Müller Milk & Ingredients Distribution (MMID) is the distribution arm for MMI. Operating a nationwide logistics network across multiple dairies and distribution depots, delivering 1 billion litres of milk annually to more than 6,000 locations. MMID optimises its supply chain to enhance efficiency, sustainability and service quality. About the Role We are seeking a dynamic and experienced Logistics Operations Manager to lead our Droitwich Logistics team. This is a pivotal role responsible for ensuring the cost-efficient delivery of finished milk products while maintaining exceptional service standards. You’ll lead a high-performing team, drive continuous improvement, and ensure compliance with all legal and safety standards. Operations Manager Key Responsibilities Lead and develop a high-performing logistics team. Ensure compliance with Health & Safety and Environmental Management Systems. Manage transport operations, including rota planning, staffing, and cost control. Deliver against KPIs and site targets. Drive customer service excellence for both internal and external stakeholders. Identify and implement cost-saving initiatives. Ensure legal compliance for drivers and vehicles. Budget responsibility. Contingency planning and incident control. Manage people, including performance reviews, development, coaching, employee relations and succession plans. What We’re Looking For Proven experience in senior-level transport operations. Strong leadership, coaching, and people management skills. Excellent communication and interpersonal abilities. Analytical mindset with a proactive approach to problem-solving. Knowledge of haulage legislation and employment law. ICT proficiency and data-driven decision-making skills Experience & Qualifications Transport operational leadership (essential) Licence CPC Certification (essential) IOSH Certification (desirable) Experience in milk or food logistics (desirable) Why Join Us? You’ll be part of a forward-thinking logistics team within a leading dairy business, where innovation, teamwork, and excellence are at the heart of everything we do. If you’re ready to take ownership, inspire others, and make a real impact—this is the role for you. In return for your dedication and leadership, we offer a range of benefits designed to support your wellbeing and professional growth; Competitive salary Up to 15% annual bonus 4 x Life Assurance policy £550 Car Allowance or Company Car Partner Private Medical Insurance 25 days holiday plus bank holidays Enhanced Maternity & Paternity Family Leave Enhanced Bereavement Leave Pension Employer Contribution Scheme (matched up to 8%) Exclusive access to Müller Rewards, offering a variety of online and in-store discounts Business Supplied IT Equipment Concessionary products Career Progression and Development Opportunities Ready to lead the way in milk logistics? Apply now and help shape the future of milk supply logistics. Please note that applications will be reviewed 23 rd June. pinksquid