Housing Support Worker - Phoenix HoSTS supported tenancy service
Fixed Term to 31/08/2026
We are seeking an inspirational Housing Support Worker to work with a small cohort of individuals with varying needs, such as offending history, substance misuse, mental health issues, and learning difficulties, who have been housed in independent accommodation.
You will collaborate with and coordinate multiple partnership agencies to develop holistic support plans, providing information, advice, and guidance to help individuals maintain their accommodation.
The successful candidate will have knowledge of accommodation provisions and related services and/or experience working with individuals with complex needs. You should possess the ability to empower and motivate positively. The ideal candidate will have excellent communication skills, along with good problem-solving and analytical abilities. We are looking for someone with experience working as part of a team with a holistic approach to service delivery.
An Enhanced DBS check will be required for this role.
Our Rewards
* Starting salary of £24,637
* 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
* Benefits including season ticket loan, pension scheme, and life assurance
* Support through occupational sick pay, eye-care vouchers, and regular wellbeing talks and activities
* Continuous training and career development via PXL, our dedicated learning management system
* Access to a 24/7 Employee Assistance Programme, including telephone and online support
* A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better
* We’ll provide all the support you need to thrive and succeed in your role and to find your place within our collaborative team
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