Care Team Leader
Based in Sunderland
Competitive Salary
Are you an experienced Care Worker / Care Assistant ready to take the next step in your career? Hales Homecare is looking for a confident, organised, and people-focused Care Team Leader to support our service in Sunderland.
If you're passionate about care, thrive in a fast-paced environment, and love empowering others, we’d love to hear from you!
Your Role as Care Team Leader
As Care Team Leader, you’ll play a vital role in ensuring our care services run smoothly and efficiently. You’ll:
* Allocate care staff to service user visits and manage rotas.
* Support and lead Senior Carers and Field Supervisors.
* Monitor service user changes and update care plans.
* Manage staff holidays and ensure adequate cover.
* Handle new referrals and onboard clients.
* Maintain accurate records and ensure compliance.
* Assist with payroll and timesheet processing.
* Deliver care during emergencies or staff shortages.
* Support recruitment and staff engagement initiatives.
What We’re Looking For
We’re looking for a confident, compassionate leader with:
* Experience in regulated domiciliary care (ideally as a Care Coordinator or similar).
* Strong organisational, communication, and IT skills.
* A proactive approach to problem-solving and team support.
* NVQ Level 3 in Health & Social Care (or working towards it).
* A full UK driving licence and access to a vehicle.
If you’re committed to delivering high-quality care and ready to grow, we’ll support you with training and qualifications, including a Level 5 Diploma in Leadership.
What You’ll Get in Return
* Competitive salary
* Up to 31 days annual leave
* Performance-related bonus
* Pension & life insurance
* Car salary exchange scheme
* Cycle to work scheme
* Access to Blue Light Card discounts
* Outstanding career development opportunities
Ready to make a difference?
Apply today and take the next step in your care career with Hales Homecare.
Hales Homecare is a trusted provider of personalised, technology-enabled care services. We support older adults, individuals with disabilities and those with life-limiting conditions to live independently in their own homes. With a reputation for excellence, market-leading training, and a clear career development pathway, we offer #morethanjustcare and are proud to invest in our people