Pharmacy Dispensers
On-site daily in Old Wolverton, Milton Keynes (MK12)
Full-time, Permanent
Digital Pharmacy/Warehouse environment
Opportunity for long-term development
About ZAVA
As one of Europe's largest digital healthcare providers, we're on a mission to provide our patients with healthcare that is accessible and dependable at a fraction of today's cost. The pandemic changed our lives, requiring us to find flexible, remote and innovative healthcare solutions to meet our needs during challenging and changeable periods. Many of our patients turned to telemedicine as a convenient solution to getting their healthcare online from the comfort of their homes.
Through delivering a safe and efficient digital healthcare service, we've provided over 13 million consultations across the UK, Germany, France, and Ireland, enabling millions of people with essential access to healthcare when they need it most. We're here because we care about healthcare, and we plan to be the largest digital primary healthcare platform for people across Europe.
The role
Your role will be based at our in-house mail-order pharmacy based in Old Wolverton, Milton Keynes (MK12), supporting the supply and dispensing of medications to patients.
As a member of the dispensing team, you will drive forward our mail-order pharmacy dispensing by adhering to ethical, professional, and legal pharmacy standards, delivering the technical aspects of the dispensing whilst ensuring the safe supply of medicines, e.g. ordering, labelling, dispensing, and packaging of medications and test kits.
You will need to be diligent, show close attention to detail and be familiar with working on high-volume repetitive tasks at scale. Against a background of increasing demand for healthcare from home, we want to ensure that we maintain our professional service and safety profile levels.
This is a great opportunity to be part of our clinical team working directly alongside our teams of pharmacists, patient care advisors, and doctors, building out the best service offering for our patients. We do not have any pressure-driven targets, and we're a super-friendly team
What can you expect from working with us?
Opportunity to support healthcare at scale
- We are building the future of healthcare from our base of operations in London and Milton Keynes. As an established leader in digital healthcare, you will play a pivotal role in an exciting ongoing growth journey
Ongoing support & training
- We offer ongoing training in online pharmacy and opportunities to develop a career in digital health - an exciting and continually evolving new field. We also provide ongoing support from our clinical team, including support for CPD.
Chance to influence the future of healthcare
- It is through technology that ZAVA has been able to make efficiency gains in the healthcare sector. To continue pushing boundaries and expand the company, our technology needs to evolve and grow, and you will play a significant role in deciding what we do next.
Day-to-day work will encompass:
Labelling, Dispensing & Dispatching
- Labelling and dispensing a range of different prescriptions and preparing them for dispatch to patients across the UK.
Order Processing
- Using a database, tools, computer equipment and scanners to help manage the dispatch of medication and test kits from our warehouse.
Excellence and quality
- You strive for and help others achieve high standards. You are instrumental in communicating, collaborating and interacting with the operations team at all levels to ensure that the service provided to our patients is excellent.
Skills, Experience & Qualifications
* NVQ Level 2 Pharmacy Dispensing
* A good understanding of UK pharmacy requirements and regulations.
* High level of attention to detail and accuracy, with the ability to quickly identify errors.
* Excellence in communication skills with internal and external stakeholders.
* Ability to work accurately and efficiently as part of an on-site team.
* Proficient IT skills.
* Believe in our mission to create radically better healthcare using technology
* Good standard of spoken and written English.
Advantageous Skills & Experience (not essential)
Previous experience with digital medicine / online pharmacy
Benefits from the day you join:
33 days per annum pro-rata (inclusive of public and bank holidays) + birthday off
Free access to Wellness Cloud, advice, counselling, and corporate discounts
20% off all ZAVA products & services for you and your friends and family
Flexible bank holidays - take the ones that matter the most to you.
Additional benefits following the probation period:
£500 training budget per year
Vitality Private Health Insurance + Vitality discounts inc headspace membership
Healthcare cash back plan through SimplyHealth
Company sabbatical after 2 years
Cash vouchers after 3, 5, and 10 years of service
We are working hard to try to level the playing field wherever we can. We know from research that men are happy to apply for positions where they fit just 60% of the requirements, whereas women and underrepresented groups often will not apply unless they feel they are a super close match. If you don't think you meet all the requirements that you see above, we encourage you to apply and tell us what we can do to give you your best shot - if you want. Just so you know, certain positions will be subject to a satisfactory DBS check.