Complete is one of the UKs largest business supplies and services providers, working with both public and private sector organisations. We support businesses with facilities and PPE, technology, furniture, print and managed services, workwear, and office supplies.
We take a consultative approach, tailoring solutions to each workplace to reduce costs, minimise waste, and deliver real value. Our customers trust us to create positive outcomes for their businesses, employees, and communities.
The Role
We are looking for an ambitious Business Development Manager to develop existing customer accounts while actively generating new business opportunities. This role is focused on delivering outstanding account management, increasing sales and margin, and growing market share within a competitive environment.
You will act as a trusted partner to customers, offering tailored solutions that meet their business needs.
Key Responsibilities
Develop and maintain strong, long-term relationships with new and existing customers
Identify and convert new business opportunities
Increase sales revenue and margins across your territory
Provide expert knowledge of products and services to recommend appropriate solutions
Manage customer tenders, quotations, and contracts efficiently
Coordinate with internal teams to deliver excellent service
Analyse territory performance and market potential to drive growth
Network and communicate confidently with stakeholders at all levels
Consistently meet and exceed growth targets
About You
Experience & Qualifications
Proven experience in a sales or business development role
Industry experience is highly desirable
Skills & Attributes
Highly motivated and target-driven
Strong communication skills with the confidence to engage at all levels
Excellent relationship-building ability
Strong negotiation and influencing skills
Proactive, self-motivated, and able to manage your own time effectively
Able to identify growth opportunities and think strategically
Comfortable problem-solving and resolving customer issues quickly and professionally
Creative, customer-focused, and commercially aware
Why Join Us?
Opportunity to work for a market-leading organisation
Strong product portfolio and established customer base
Supportive team environment with cross-department collaboration
A role where you can make a real impact and grow your career
Benefits: Contributory Pension
Enhanced Family Leave
Company Sick Pay
Annual Leave
Additional Holidays for long service
Holiday Purchase Scheme
Employee Assistance Programme
Opt-in Medical Scheme
Birthday off/voucher
Financial reward for long service
Charity Volunteering Days
Ogilvie Car Lease Discounts
Staff Sales
Costco sign up discounts
Pension Financial Advisor
Eyecare Benefits
Childcare vouchers
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