A large, well-established financial services organisation is looking for an experienced IDM Consultant to join their team. This role sits within a specialist function responsible for delivering secure, resilient and scalable identity services across the business. This position offers the opportunity to work on a mix of change initiatives and platform enhancements, while also providing senior-level support for a complex identity management environment. Key Responsibilities Lead analysis, development and support activities across the organisations identity platform. Deliver change initiatives throughout the full IT lifecycle, including requirements gathering, documentation, development, testing and deployment. Provide Level 3 support, troubleshooting issues and assisting with day-to-day production problems. Design, enhance and maintain workflows, provisioning processes and system integrations within the IAM environment. Collaborate with users, technical teams and stakeholders across the business. Support user acceptance testing, release planning and promotion of changes across controlled environments. Mentor and guide Level 2 support resources. Experience Required Strong background in identity management analysis, development and implementation. Ability to manage multiple workstreams and handle competing priorities. Experience supporting complex IAM platforms, including troubleshooting and diagnostics. Comfortable working with cross-functional teams and managing stakeholder expectations. Exposure to coordinating UAT activities and working with third-party systems or interfaces. Desirable: Knowledge of middleware, financial services environments or complex integration ecosystems. Technical Skills Candidates with experience in any of the following will be well-matched to the role: Identity platform workflow development, provisioning processes and connector design. Directory services and operating systems (e.g., Active Directory/Azure AD). SQL (MS SQL Server and/or Oracle), PowerShell, or VB.Net. Application testing, defect analysis and supporting documentation practices. Additional exposure to ERP systems, web services or software configuration management is beneficial. Qualifications A degree in Computer Science, Engineering, Mathematics or a similar technical field is preferred. Whats on Offer The opportunity to work within a mature, high-performing technology environment. A role with real ownership over identity-driven change and innovation. A chance to influence the evolution of a critical enterprise platform. For more information, please contact Alice Armstrong at Hayward Hawk. Skills: IAM IDM