Overview
The Property Recoveries team in Belfast is part of our Claims Solutions Group. Our specialist team provides expert and practical advice over a range of areas: Subrogated property, Uninsured Loss Recoveries, Recovery of overpayments and duplicate payments.
We are currently accepting applications from paralegals and law graduates who are looking for an exciting career within a supportive team and ambitious firm on a 12 month fixed term contract.
What you will do
* Provide a timely, professional and high-quality service to our clients in the management of claims.
* Be responsible for a varied caseload of pre-litigated or litigated work, depending on your role and with support from a supervisor and team manager.
* Screen matters for prospects and liaise with clients upon receipt of instructions.
* Review instructions and provide client advice on case prospects.
* Resolve claims through negotiation and litigation within client service standards.
* Instruct experts and counsel, draft Witness Statements and other Court documents.
* Maintain contact with clients and their Customers while proactively managing their expectations.
* Meet individual performance measures (financial performance, realisation rates and other KPIs).
* Ensure that the DAC Beachcroft brand and standards are maintained.
* Adhere to internal and client SLAs, KPIs and protocols; aim for prompt billing and collection of WIP and disbursements; provide prompt and accurate provision of MI; ensure trust balances are cleared promptly.
* Devising a clear case strategy, ensuring cases are run smoothly and balance the commercial interests of both the Firm and the client.
* Apply appropriate and current technical expertise and case law; ensure cases reach repudiation/settlement and complete archiving promptly.
* Effectively manage risk and compliance, escalating emerging problems to the Line Manager as needed.
* Engage with clients to maximise opportunities and act as an ambassador of the firm; contribute to Business Development and client relationship activity as required.
Who you are
We welcome graduates or those with customer service/retail experience who are team players and eager to learn. Paralegals with experience in a legal environment are also encouraged to apply. Typical duties may include:
* Running a full caseload of pre-litigated and litigated files to meet deadlines and manage cases to conclusion. Litigation experience is preferred.
* Caseload will include Small Claims Court and County Court matters.
* Adherence to internal and client SLAs, KPIs and protocols; achievement of chargeable time and financial targets.
* Prompt billing and collection of WIP and disbursements; prompt and accurate provision of MI; ensuring trust balances are cleared promptly.
* Devising a clear case strategy and ensuring cases are run smoothly with consideration of commercial interests.
* Apply current technical expertise and case law; ensure cases reach repudiation/settlement and complete archiving promptly.
* Manage risk and compliance issues and escalate as needed; engage with clients to maximise opportunities and build rapport, acting as an ambassador of the firm.
What's in it for you
* High levels of flexibility and a great work-life balance.
* A well-rounded remuneration package (including private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits).
* Opportunities for growth and progression including professional funding.
* In-person and remote social events.
* Opportunity to get involved in Environmental, Social and Governance (ESG) activities.
We are dedicated to building a diverse, inclusive and authentic workplace, aligned with our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role but your past experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Note: We support flexible working with our Flex Forward scheme. Please discuss flexible working options during the hiring process.
Note for Recruitment Agencies DAC Beachcroft manages vacancies via our in-house recruitment teams, prioritising direct sourcing and referrals. When external support is required, roles are released to selected agencies on our PSL. Speculative CVs sent to any DAC Beachcroft employee without prior instruction will not be accepted, and no fees will be payable. For PSL queries, contact: recruitment@dacbeachcroft.com or csgrecruitment@dacbeachcroft.com
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