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Billing and recovery officer

Kettering
Brackenberry
Recovery officer
€20,720 a year
Posted: 2 November
Offer description

Overview

We are working closely alongside a Local Authority in North Northamptonshire to assist with the appointment of a Billing and Recovery Officer, on a 2-month contract, likely to be extended at client's discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £18.23 - £23.20 per hour


Responsibilities

* Maintain up-to-date knowledge of Council Tax legislation, recovery processes, and related case law.
* Administer Council Tax recovery, including issuing final notices, summonses, attachment of earnings, and liability orders.
* Refer cases to enforcement agents and manage returned cases, making informed decisions on next steps.
* Deal with customer enquiries by phone, letter, and email, negotiating realistic payment arrangements and ensuring excellent customer service.
* Represent the Council in court for Council Tax liability hearings as required.


Requirements

* Experience of administering and recovering Council Tax accounts.
* Demonstrable experience of using Academy (Council Tax system).
* Previous experience of preparing and presenting cases in a court environment (desirable).
* Understanding of corporate debt recovery principles and practices.


Notes

* You should be available to work immediately or at short notice.
* You should have right to work in U.K
* This role requires a Basic DBS


Disclaimer

Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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