Join Our Team at Network Plus!
At Network Plus, we proudly partner with National Gas to ensure the smooth operation of gas meters across the UK. Our dedicated team of engineers covers various regions, including Northeast & Yorkshire, Northwest, West Midlands, East Mids, East Anglia, and London. We thrive on efficiency, working within tight time constraints to meet our Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). If you're ready to make a difference in the utility sector, we want to hear from you!
Key Responsibilities
* Serve as the primary point of contact for engineers and clients, addressing any issues that arise.
* Handle incoming calls from customers looking to book appointments, especially during peak summer months.
* Proactively reach out to customers to schedule appointments during busy seasons.
* Work hours will vary:
o Summer: 4:30 PM – 9:30 PM (5 hours)
o Winter: Approximately until 10:00 PM due to increased demand.
* Be available for additional hours to cover holidays and sickness.
Skills, Knowledge & Expertise
* Proficient in computer usage.
* Strong skills in Microsoft Excel.
What We Offer
We believe in rewarding our team members with a competitive salary based on experience, along with a comprehensive benefits package. Here’s what you can expect:
* A supportive and inclusive work environment.
* Opportunities for growth and development.
* Commitment to diversity and equal opportunity for all applicants.
Our Commitment to Diversity
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, color, nationality, sex, sexual orientation, age, veteran status, disability status, or any other characteristics protected by law. We are also Armed Forces-friendly and welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
About Network Plus
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the diverse experiences and perspectives of our workforce, clients, and supply chain.
We are committed to fostering an inclusive environment where every employee feels valued and empowered to thrive. Your contributions matter, regardless of your background or circumstances. Join us and be part of a team that makes a real impact!