Job Overview
We are seeking Customer Service Volunteers to join our team at our busy Charity Shop. In this role, you will be the first point of contact for our shop's customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience with our products. Your ability to communicate effectively and handle various situations with professionalism will be key to your success in this position. This is an excellent opportunity to gain valuable customer service experience for your CV.
Duties
* Respond promptly to customer inquiries, providing accurate information and assistance.
* Stay updated on product knowledge and company policies to provide informed support.
* Keep the shop floor tidy and well merchandised.
Skills
* Strong customer service skills with a focus on delivering an exceptional experience.
* Ability to communicate clearly and effectively.
* Problem-solving skills with the ability to think critically under pressure.
* A positive attitude and the ability to work well within a team environment.
If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Customer Service Volunteer.
Job Type: Volunteer
Benefits:
* Casual dress
* Free or subsidised travel
Work Location: In person