About Welland Medical Ltd: Welland Medical brings to market the best and most innovative products that enhance the lives of people living with a stoma across the world. Investing in the most talented people, collaborating to create world-class, ground-breaking products and services devoted to improving peoples’ lives. We are passionate about making a difference in the world. Welland Medical is a part of Clinimed Holdings Limited, a prominent figure in the Healthcare and Medical Equipment sector. Clinimed Holdings Limited comprises a group of companies established in 1982 through the acquisition and formation of various entities within the group. Job Summary: To support the Production and Engineering Managers in driving improved performance and growth through excellent operational and technical engineering knowledge. This role involves managing a team of Team Leaders and Lead Machine Setters to ensure the Engineering Team fully supports the delivery of company targets and KPIs. You will lead with a strong presence on the shop floor, acting as an ambassador and role model for Welland’s core values and behaviours while fostering a culture of pride and ownership within the workplace. Additionally, you’ll ensure adherence to good manufacturing and engineering practices, cleanliness standards, and promote best practices in line with Health & Safety and Quality regulations. Main Duties & Responsibilities: Operational Responsibilities: Act as the senior person on site during night shift operations, managing people and resource deployment to meet daily production targets. Work collaboratively with other Production departments to ensure smooth running of the shift, maintaining a safe and clean working environment. Ensure compliance of all employees and agency staff with Health & Safety regulations and company policies at all times. Maintain responsibility for product quality, driving a “right first time” approach and ensuring standards are met. Oversee NCRs, CAPAs, and Validation Work assigned to teams, ensuring timely completion. Focus teams on achieving departmental KPIs such as target speeds, reject rates, and other performance metrics. Support Engineering, Production Managers, and the Lead Manufacturing Shift Manager by assisting engineers in completing machine improvement days to boost equipment reliability and uptime. Investigate production issues, identify root causes, propose corrective actions, and ensure their successful implementation. Review Manufacturing Performance Data and prioritise actions to meet KPIs. Manage labour and workflow to ensure schedule compliance and support hourly and daily production targets. Manage recruitment within agreed headcount budgets and liaise with QA, Engineering, R&D, and HR to uphold best practices. Provide and analyse data as requested, proactively identifying trends and troubleshooting issues. Serve as a Lean and Continuous Improvement (CI) champion, driving a culture of lean thinking to reduce waste, scrap, and downtime while improving OEE and labour efficiency. Deliver competent and reliable information to colleagues, ensuring best practices and compliance with ISO 13485. Communicate effectively at all levels, both verbally and in written documentation (e.g., shift handovers, investigations). Control shift expenditure, including managing PPE resources. Ensure all documentation and reports are accurate, concise, and meet company standards. People Management Responsibilities: Lead by example in the proactive management of Team Leaders, ensuring they meet resource plans and performance expectations. Support Team Leaders in training and assessing staff according to company standards, addressing skills and knowledge gaps with corrective actions. Provide accurate and concise communication supported by data and reports. Drive team motivation and employee engagement, fostering a culture of communication and teamwork where expectations and goals are clear. Encourage contributions, support initiatives, and promote professional development. Support Supervisors in managing the production team in line with company procedures, policies, and HR guidance (e.g., absence and performance management). Promote ongoing team development through regular one-to-one sessions and the PDR process, collaborating with HR to address training needs. Inspire and motivate team members to meet company and team objectives while managing holidays to avoid negative effects on production. Personal Specifications: Essential: You must hold a GCSE pass in English and Maths to demonstrate effective communication and basic numeracy skills, along with a Lean or Six Sigma Yellow Belt to show a foundation in process improvement. Prior experience in a similar management role, leading and motivating teams within a shift-based system, is required, as well as strong people and performance management skills, including carrying out appraisals. Experience with continuous improvement practices—such as CI, Lean, and Six Sigma—is crucial to drive operational efficiency and manage major process changes effectively. You should be able to prioritise and manage multiple tasks concurrently, meet deadlines, and maintain high-quality standards in a fast-paced environment, while inspiring and motivating team members. A systematic and analytical approach to problem-solving, combined with proactive management of people issues, is essential for fostering a positive and productive workplace. A solid understanding of commercial factors and experience working within a management system successfully audited to ISO 13485:2016 standards are required. You must be able to work independently within your responsibilities and demonstrate excellent verbal and written communication skills to interact confidently with all levels of the organisation. Proficiency in MRP/ERP systems, Microsoft Word, Excel, and Outlook, as well as a good understanding of health and safety requirements, is essential for managing documentation and maintaining a safe workplace. Experience in team development and training, with strong IT skills and knowledge of Lean tools and techniques, is required to support continuous improvement and eliminate waste. Good communication and interpersonal skills, a calm and adaptable approach under pressure, and the ability to motivate and support colleagues are key to fostering collaboration and a positive work environment. You should have a strategic and creative mindset, a clear commitment to organisational development, and a proven ability to build effective relationships with stakeholders and partners. A disciplined and proactive approach to work, coupled with confidence, credibility, and the ability to work shifts, is essential for this role. A results-driven attitude, strong work ethic, collaborative approach, and good listening skills, along with resilience and approachability, are critical to success in this position. Desirable: A BTEC HNC/HND or degree in Manufacturing would be an advantage, as would a Six Sigma Green Belt or IOSH Managing Safely qualification. Experience in a diverse manufacturing environment and managing NCRs, CAPA investigations, and root cause analysis would be highly beneficial. Familiarity with value stream mapping, Poke Yoke, and 8D problem-solving techniques, along with strong presentation skills and knowledge of ISO 13485, would support your success in the role. A positive and proactive approach to work, adaptability, empathy, and a collaborative mindset are valued traits for contributing to a supportive and effective team culture.