We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
About the role
We’ve got an exciting opportunity for you to join us as a store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As a leader at Starbucks you will be empowered to treat the store as if it is your own business.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll understand your market, getting to know the competition and can identify opportunities to drive store profitability and your business forward. You’ll be an ambassador for our partner networks, making sure our partners know where they belong.
Responsibilities
* Executing the store operations through your team, on your scheduled shifts and on your days off making sure opening, close and weekends are covered by yourself and your team of partners
* Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance
* Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets as well as recruitment of world class and diverse talent that meets the store needs
* Cascading and rolling out of new initiatives to enable operational excellence and drive business results
* Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations
* Setting challenging and realistic goals to drive engagement and improve partner performance
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
Benefits
* 28 days holiday a year (including Bank Holidays)
* Free drinks and one item of food when you’re on shift
* Our store bonus program
* Bean stock options for all partners (own part of Starbucks!)
* Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
* A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
* Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
* Life assurance
* Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
* A free 24/7 Employee Assistance Programme available to you and your family
* Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
* Great long-term career opportunities in store and support center
How to Apply
Application > CV review > first stage interview > second stage interview > offer and onboarding
Job Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Management and Customer Service
* Industries: Manufacturing, Food and Beverage Services, and Retail
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
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