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Senior policy manager � system operation & neso regulation

Cardiff
Ofgem
Policy manager
Posted: 13 December
Offer description

Were looking for someone with strong policy or regulatory experience and an understanding of electricity system operation, energy markets or energy regulation. Youll be comfortable working with complexity and ambiguity, bring sound judgement and the confidence to analyse complex issues, forming clear, evidence-based judgements and translating them into recommendations.

Youll also bring strong communication and relationship-building skills, with the confidence to work collaboratively across teams and with external partners. Able to manage competing priorities and maintain quality at pace, youll thrive in an environment where influence, clarity and credibility matter.

In return, youll form a critical part of a collaborative, expert and purpose-driven team working on some of the most technically and strategically significant issues in the energy sector. With strong professional development and the opportunity to influence nationally important decisions, this role offers the chance to make a meaningful impact on how Britains energy system operates now and in the future.

We have a critical purpose to ensure the energy system works in the interests of consumers today and remains resilient for the future. Join us and help shape the regulatory environment that makes that possible.

Read on and find out more.

Person specification

Essential:
* Experience or understanding of the role of NESO, electricity system operation, balancing services, energy regulation, or energy markets, witha track recordof delivering benefits for consumers,communitiesorsociety. (LEAD)
* Experienceidentifying,analysingand articulating complex problems, and developing solutions and well‑reasoned recommendations for senior decision‑makers.(LEAD)
* Excellent written and verbal communication, with the ability to build constructive relationships and engage transparently with internal and external stakeholders.
* Proven ability to manage projects or workstreams in a fast‑paced environment, maintaining high‑quality outputs and adapting effectively to change.

Desirable:
* Experience of people management, either directly or in a matrix working environment.
Behaviours

We'll assess you against these behaviours during the selection process:
* Making Effective Decisions
* Working Together
* Delivering at Pace
Benefits

Alongside your salary of 47,895, OFGEM contributes 13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits;hybrid working (currently 1 day a week in the office butthis is keptunderreview), flexible working hours and family friendly policies.Pluslots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets ofestablishinga Net Zero energy system by 2050. This exciting blend of professional challenge and personal rewardidentifiescareer opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word personalstatement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure youdemonstrateclearly, within your supporting statement, how you meet each of thecriteria listed in the role profile.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factuallyaccurateand taken directly from your own experience. Where plagiarism has beenidentified(presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.Please seeour candidate guidance for more information onappropriateand inappropriate use.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn ].

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) .

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :
* Name : Chloe Baily
* Email : Recruitment@ofgem.gov.uk
Recruitment team
* Email : recruitment@ofgem.gov.uk
Further information

Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.

In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.

Attachments Terms and Conditions April 2025 Opens in new window (pdf, 335kB) 441437 Role Profile Opens in new window (pdf, 142kB) 441437 Candidate Pack Opens in new window (pdf, 668kB)

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