Coveo is seeking an IT Helpdesk Specialist to be the first point of contact for employees needing technical support. You will assist with issues like account setups, password resets, and device troubleshooting while improving the overall support experience. Qualifications include at least 2 years in technical support with strong knowledge of Windows/macOS, excellent communication skills, and problem-solving abilities. Experience with ticketing systems like Jira or ServiceNow is a plus.
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