This role is suited to individuals who are strong communicators, highly organised, and confident leaders. You will play a key role in overseeing the day-to-day operational management of the practice, ensuring patients receive an excellent service while supporting both clinical and non‑clinical teams. This is a varied leadership and management role supporting the smooth and effective running of practice operations. Working as part of a wider divisional management team, you will help drive service delivery and continuous improvement. Key responsibilities include staff and rota management, payroll and expenses oversight, organising meetings, handling patient queries and ensuring CQC compliance. You will also support the implementation of policies and improvement projects.
You will work closely with central support teams (finance, HR, recruitment and complaints), requiring a flexible, proactive and resourceful approach and you will need to work resourcefully to meet the needs of the service. You will work with key stakeholders including Divisional Managers, GP Partners and the Divisional Board to enhance ways of working and improve patient and staff experience. This role offers a broad portfolio including leadership, staff management and change management within Primary Care.
We have an exciting opportunity for a motivated and experienced individual to lead and support the delivery of high‑quality patient services at Bellevue Medical Centre on a full‑time and part‑time basis. If you are passionate about leadership, service improvement and creating a positive patient experience, we would love to hear from you.
Our Birmingham practices are part of Modality Partnership, one of the UK's largest GP super‑partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We are committed to innovation and improving how services are delivered.
Benefits
* Enrolment in the NHS pension scheme
* Minimum 27 days annual leave plus 8 bank holidays (pro rata)
* Employee discounts and benefits scheme
* Employee Assistance Programme (EAP)
* Education and career development pathways
* Enhanced family‑friendly policies
* Flexible working options
* Wellbeing support and initiatives
#J-18808-Ljbffr