Job Title: Quality Manager Location: Northampton or Central London Office
Industry: M&E Contracting / Construction
Employment Type: Full-time, Permanent
We are proud to be working on behalf of one of the UK’s leading Tier 1 M&E Contractors, with a proven track record of delivering some of the most iconic and complex projects across London and the UK. Their portfolio spans major shell and core developments in sectors such as commercial offices, healthcare, pharmaceutical, education and more. With a strong reputation for quality delivery, innovation, and client satisfaction, they take equal pride in our staff retention, offering a supportive and forward-thinking environment where people genuinely enjoy coming to work.
I am looking for an experienced and driven Quality Manager to join our growing team. You’ll play a critical role in maintaining and enhancing our internal Quality Management Systems, ensuring compliance with ISO standards and supporting project teams in delivering exceptional quality across all phases. You will work closely with project teams, senior management and the wider HSEQ department to uphold best-in-class standards across our operations.
Manage, maintain and improve the internal Quality Management Systems.
Define and agree Quality Procedures to be implemented in consultation with relevant Directors and Heads of Departments.
Control and update HSEQ Management System documents and records.
Carry out internal quality audits across the Group Offices and Regions.
Undertake internal site HSEQ audits and provide project support during any client audits.
Support the Project Teams in the preparation of Project Quality Plans.
Report any non-conformances to relevant Director(s) and Senior Management.
Investigate non-conforming incidents, produce suitable reports and help identify and implement remedial and corrective actions.
Monitor and report on the quality performance of the IMS, and any corrective actions, to the Senior Management Teams for review and as a basis for improvement.
Advise on and create methods for quality awareness training for all staff and carry out or implement this training.
Collate relevant reports and information for Management Reviews.
Implement a quality culture across the businesses.
Ensure Quality matters maintain a high profile within all levels of the company and promote quality achievement and performance improvement.
Sets Quality Objectives, Targets and plans to achieve these in coordination with each operating company’s SMT.
Advise on the application and maintenance of our Company Quality Policy and Procedures.
Assist Pre-Construction / Sales & Marketing Departments in the completion of PQQs in relation to Quality matters.
Organise and manage the quality function in close co-operation with the Company's HSEQ Department.
Work alongside other members of the HSEQ Management Team to ensure the effective delivery of H&S, Environmental and Quality performance.
Identify actual and potential sources of customer complaints and process failures.
Maintain an up-to-date knowledge in quality and standards as they apply and affect the company.
Proven experience in a Quality Manager or Senior Quality role within construction or M&E.
Excellent communication and report-writing skills.
Strong organisational and time management skills.
Proficient with Microsoft Office (Word, Excel).
Apply Now: If you’re passionate about quality, thrive in a fast-paced project environment, and want to be part of a company with a genuine commitment to excellence, we’d love to hear from you.