Field-Based Risk and Debt Recovery Account Manager
Join NextGear Capital UK & Ireland as a Field-Based Risk and Debt Recovery Account Manager.
NextGear Capital UK & Ireland, part of Cox Automotive, is the UK’s leading provider of Stocking Plans for independent and franchised dealers. We help dealers buy, manage and sell vehicles more effectively with flexible, cost-efficient Stocking Plans tailored to their needs.
Why Join Us & What’s In It For You?
As a NextGear Capital team member, you’ll have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme.
* Option to buy additional holiday days
* Your birthday off every year
* One annual Well-Being Day
* One paid Charity Day
* Opportunities for career progression across the Cox Automotive network
About The Role
Reporting to the Senior Risk Support Manager, this is a field-based role offering the flexibility of mainly remote working with occasional visits to our Chester Head office. As a Default Risk Account Manager, you’ll have the exciting opportunity to cover a wide patch (London & South East of the UK).
Your time will be spent:
40% Negotiating with and collecting from customers
40% Coaching, training and supporting dealers
20% Reporting and administration
Your responsibilities will include:
* Risk assessment & decision-making – Evaluate accounts, determine whether to support, recover, or exit relationships and report findings for collaborative decisions.
* Account recovery & resolution – Execute tailored action plans, from collections tactics to recovery strategies, ensuring the effective disposition of floored inventory where needed.
* Dealer coaching & rehabilitation – Re-educate and guide dealers back to compliance, focusing on sales administration and best practice to strengthen their performance.
* Collaboration – Work closely with office-based Risk teams and local field colleagues to deliver training, support and account management strategies.
What We’re Looking For
We’re looking for a confident, driven professional who can combine risk management with relationship-building. To succeed in this role, you’ll bring:
* Proven skills in negotiation, collections and resolving account issues.
* Experience conducting direct dealer collections on an assigned portfolio.
* Excellent organisational skills, with the ability to prioritise, plan dealer visits, and escalate issues when needed.
* Willingness and flexibility to travel across London & South East of the UK.
* IT proficiency, especially in Microsoft Excel and Word.
* Confident communication skills - both verbal and written.
We’re Committed to Inclusion
We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms.
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