Overview
We're looking for a proactive and organised Customer Service Administrator to join our clients busy team. This is a varied admin role ideal for someone who thrives in a fast-paced environment, supporting customers with their queries and providing a high level of service.
Responsibilities
* Handle incoming calls and emails from clients and internal teams
* Maintain accurate records and update internal systems with delivery and booking information
* Support colleagues with general administrative tasks
* Process paperwork including delivery notes, invoices and customer documentation
* Resolve customer queries efficiently and professionally, escalating when necessary
* Liaise with other departments to ensure smooth operations and timely communication
* Assist with scheduling and coordination of deliveries and collections
What we\'re looking for
* Strong communication skills and a friendly, professional manner
* Previous experience in an admin or customer service role
* Good attention to detail and ability to multitask
* Confident using Microsoft Office and internal systems
Working hours (20 per week):
* Monday to Friday 10am-2pm (some flexibility is available on start time)
Interviews are to be held as soon as possible so please apply now
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