Department: Care homes Salary £12.60 per hour Location: Colwyn Bay. Meron Place Care Home Hours: 30 hours – 30 hours a week. 8am- 4.30pm. Will include weekends. Job purpose: To provide a cleaning service and laundry service within the home. To work alongside residents and staff in providing a clean and safe living environment. To make orders and maintain the cleaning supplies for the scheme. Disclosure & Barring Service Check requirement: This role has been assessed as requiring an Enhanced Level (without barred list) Disclosure and Barring Service (DBS) check. carry out their role. About the role As a Housekeeper at Merton Place, Colwyn Bay, you'll play a vital role in maintaining a clean, safe, and comfortable environment for our residents. Your responsibilities extend beyond cleaning—it's about creating a homely space while treating residents with dignity and respect. At ClwydAlyn, we value trust, hope, and kindness, fostering a supportive environment for both staff and residents. You'll work as part of a dedicated team, ensuring high standards of hygiene while engaging with residents in a caring and considerate way. Many of our residents face mental health challenges and may require additional reassurance and patience. This is a hands-on role that requires flexibility, organisation, and attention to detail. No two days are the same, and you'll need to adapt to different situations while maintaining a friendly and professional approach. If you're looking for a role where your work truly makes a difference, Merton Place could be the perfect place for you. Core Responsibilities To provide and actively promote excellent Customer Service for both internal and external service users and stakeholders, ensuring the customer experience is a positive one. To be responsible for the application of Health & Safety practices within daily working practices sharing a common responsibility for Health & Safety across the Association. To comply with the Association’s Risk Management Strategy, identifying and mitigating against risk. To be responsible for the application of Equality and Diversity practices in accordance with Association policy and procedures within daily operations. To comply with Standing Orders, Association Policies and Procedures and to make know to Line Managers any areas which are not adequately covered. To perform any other reasonable task as determined by the Manager. Knowledge & Abilities Ability to maintain to an acceptable standard in all designated areas, a clean and safe living environment. To have an understanding and be alert to any health & safety issues that may arise and be able to take appropriate action. To have a good working knowledge of COSHH i.e., Control of Substances Hazardous to Health Regulations 1994. Unsocial Conditions / Special Circumstances To work flexibly on a rota system. To respond flexibly to requests to cover additional shifts or to cover in the cases of emergencies or holidays. As part of the cleaning tasks around the home you will be required to work in conditions that are dirty and unpleasant. To be aware of the increased risk that unsupervised cleaning solutions pose to individuals within the scheme and respond appropriately.