Project coordinator - transformation

Transformation Management Office (TMO) Coordinator / Project Coordinator2 Year Fixed Term Contract (start asap)Salary: £ - £30,300 DOEOn site in Plymouth 4 days per week initially, flexibility of more remote working there after

Your newpany

The organisation is delivering an ambitious transformation programme to modernise its operations and create a seamless, end-to-end customer journey—from initial engagement through topletion and ongoing support. Guided by a long-term strategic vision, it aims to be a leading provider of high-quality, innovative services that deliver measurable impact. At its core is a strongmitment to care, collaboration, diversity, and inclusion, ensuring meaningful value for itsmunities and stakeholders.This transformation is underpinned by a significant digital programme, including the implementation of a Salesforce CRM platform. This will establish a single source of truth, improve data-driven decision-making, and enable a more connected and efficient user experience.

Your new role

This is a central coordination and control role within the Transformation and Operational Excellence portfolio. As a Transformation Management Office (TMO) Coordinator, you will act as the “control tower” across programmes, ensuring full visibility,ernance, and consistency across all transformation activity.You will serve as the connective layer across programmes—bringing structure and clarity toplex delivery—while ensuringernance, reporting, tools, documentation, and ways of working are consistent, scalable, and reusable. You will not be accountable for delivery oues directly. Instead, you will enable strong decision-making, escalation, and assurance by Project Leads and senior stakeholders through high-quality coordination, information management, andernance discipline. If you are highly organised, calm under pressure, and enjoy bringing order toplex work, this role will suit you.

What you'll need to succeed

Portfolio Coordination & Integration

Coordinate activity across the Operational Excellence and wider strategy portfolio, maintaining a single, coherent view of delivery

Support multiple Project Leads while ensuring alignment across priorities, timelines, and milestones

Identify, track, and manage cross-programme dependencies, risks, and sequencing conflicts

Act as the central coordination point for interdependent workstreams

ernance, Reporting & Control

Maintain coreernance artefacts including integrated plans, RAID logs, decision registers, and action trackers

Prepare high-quality, consistenternance packs, dashboards, and reports for senior stakeholders

Provide independent assurance on the accuracy,pleteness, and quality of reporting

Ensure risks and issues are captured, assessed, and escalated appropriately

Applyernance standards, templates, and reporting cycles consistently

Supporternance forums through full secretariat duties, ensuring actions and decisions are tracked through topletion

Ensureernance processes drive delivery performance, not justpliance

Insight & Decision Support

Synthesiseplex information into clear insights, risks, and actionable rmendations

Enable effective decision-making by Project Leads and senior sponsors

Highlight gaps, inconsistencies, and emerging risks proactively

Ways of Working & Delivery Cadence

Maintain consistent reporting cycles, timelines, and delivery rhythms across the portfolio

Align planning, reporting, and decision-making cadence

Track and drive closure of actions, risks, and dependencies

Escalate delays, risks, and nonpliance in a timely manner

Knowledge Management & Standardisation

Promote adoption of standardised processes, tools, and best practices

Support the reuse of outputs and improvements across programmes to avoid duplication

Maintain a central, version-controlled repository of approved standards and artefacts

Encourage a “build once, reuse many times” approach

Tools & Information Management

Own and manage portfolio tools such as SharePoint, Planner, or similar platforms

Ensure documentation is structured, controlled, versioned, and audit-ready

Maintain accurate, accessible, and up-to-date portfolio records

Stakeholder Engagement

Act as a key liaison between Project Leads, delivery teams, stakeholders, and external partners

Promote transparency, alignment, and effectivemunication across all activity

Challenge and influence stakeholders to adhere to agreedernance and delivery standards

Ensure visibility of risks, dependencies, and delivery impacts

What We’re Looking For Essential

Degree or equivalent professional experience in a relevant discipline

Experience in a PMO, project support, coordination, or administrative role across multiple projects

Experience supportingernance boards and senior stakeholders

Strong organisational and planning skills with high attention to detail

Ability to manage dependencies, information, andpeting priorities

Proactive approach, anticipating stakeholder needs and providing support

Confident use of Microsoft 365 tools (Teams, SharePoint, Excel) and appropriate use of AI tools such as Copilot

Strong digital and data handling skills, including accurate data entry and secure information management in line with GDPR

Ability to remain calm, organised, and reliable under pressure

Desirable

Experience within Higher Education or a similarlyplex organisation

Professional development in project or programme management ( PRINCE2, Agile, PMO frameworks)

Ability to identify opportunities for reuse, efficiency, and standardisation