* Fair pay for all – We are committed to aligning our pay rates with the real Living Wage, so our pay rate is £24,570
* Full Time Permanent Contract
* Office based with flexible working options available
We are Studylink
We're the UK's go-to experts in worldwide group travel for higher and further education - and we love what we do. Every year, we help nearly 1,000 groups explore the world through tailor-made travel packages and subject-linked itineraries designed around their unique needs.
We're all about making group travel easy, convenient, and great value, with a complete service that gives total peace of mind. Our educational experiences don't just tick boxes - they expand horizons, unlock potential, and leave a lasting impact. But that's not all… we're part of something bigger. We're powered by PGL Beyond, a group of inspiring companies with a common purpose to deliver enriching and transformative experiences to the next generation. Will you join us?
Make a difference as an Account Executive
As a key player in our team, you'll be responsible for managing tailor-made tours from start to finish - transforming client enquiries into seamless, memorable travel experiences. You'll create personalised tour plans that match each client's goals, making sure every trip is tailored, exciting, and unforgettable. From start to finish, you'll deliver top-notch customer service - building strong relationships and earning long-term loyalty through every interaction.
You'll work closely with our Sales, Commercial, and Customer Delivery teams to keep things running smoothly behind the scenes and out on tour.
Your proactive approach and problem-solving skills will help drive growth, improve the customer experience, and keep our tours on track for success.
Is this you?
* You're a customer service champion - whether it's over the phone or by email, you know how to connect with people and make their day.
* You're super organised - great at managing your time, staying on top of tasks, and keeping things running smoothly.
* You thrive under pressure - deadlines don't scare you; you stay focused and deliver results when it counts.
* You've got an eagle eye for detail - accuracy is your thing, and you take pride in getting things spot on.
* You don't just meet expectations - you go above and beyond to make every experience feel special. Whether it's a thoughtful detail or a last-minute fix, you're all about creating moments that clients remember for all the right reasons.
* You're a team player - ready to jump into our out-of-hours emergency rota a few times a year to help keep things running smoothly.
A place to thrive
We value excellence and personal advancement. We will prioritise your professional growth with tailored career development opportunities, mentorship programs and ongoing training.
No matter your background, ethnicity, age, neurodivergence or anything else… PGL is a place to be yourself, realise your full potential and celebrate what makes you brilliantly unique.
Fair pay and benefits for all
* Happy holidays - 20 days annual leave, which accrues with length of service up to 30 days (+ bank holidays). You'll also enjoy an extra day off on your birthday and the opportunity to purchase additional leave
* Paid time-off to volunteer your time to worthwhile causes.
* 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
* Access to our financial wellbeing platform for financial assistance if you need it
* Big savings and exclusive perks at 100s of high street retailers
* PGL discounted holidays and 20% discount in all our on-site shops
* For any enquiries specific to this role please email
We hire the best talent and value a diverse, team; so we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need.
However, our top priority is the safety of the guests on our centres. Therefore, all employees must undergo an Enhanced criminal records check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.
* Full Time Permanent Contract
* Office based with flexible working options available
Job Types: Full-time, Permanent
Pay: £24,570.00 per year
Benefits:
* Additional leave
* Company pension
* Employee discount
* Free parking
* Health & wellbeing programme
* On-site parking
* Paid volunteer time
* Referral programme
* Store discount
* Work from home
Work Location: In person