We are looking for an outstanding Store Manager to join the team in Kingston Upon Thames. The ideal candidate will have a genuine passion for quality products and a natural warmth that inspires both customers and colleagues.
Our client is a unique retailer, selling imaginative gift ideas, Stationery, Wellbeing Items along with Home & Garden innovative Products.
This role will suit somebody from a relatively small store background, with a huge hands‑on focus towards Merchandising, Customer Service and Team Leadership.
About You
The most important aspect of this role is the ability to confidently create and lead a happy, engaged and motivated team.
* At least two years of store management experience
* An excellent work ethic and positive attitude
* Strong leadership and team management skills
* The ability to create a welcoming environment for customers
* Experience ensuring the smooth day‑to‑day running of a store
Key Responsibilities
* Maintain outstanding customer service standards
* Take responsibility for achieving financial targets and KPIs without pressure selling
* Follow company policies and procedures
* Complete staff rota's and administrative tasks in a timely manner
* Maintain excellent product presentation and product knowledge
* Ensure the store and staff areas remain clean and tidy at all times
* Attend and participate in management training sessions
* Carry out Health & Safety checks and ensure compliance
* Follow all security procedures as a keyholder
* Lead by example with professionalism and kindness
Rewards & Benefits
* Competitive salary from £30,000+ depending on experience
* Every other weekend offHealthcare cover after successful completion of probation
* Additional paid day off if your birthday falls on a working day
* 30% staff discount30 days annual leave, increasing annually with service up to 35 days
Hours of Employment
A fantastic work‑life balanced rota is on offer!
* Business hours: 9:00 am – 6:00 pm, no late nights!
* Hours are subject to change in line with business needs
* As part of a management role, additional hours beyond regular contracted hours may occasionally be required to support the business
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