Management Couple job in a Cotswold Estate
An exceptional opportunity for an experienced and professional Couple or individuals to join a prestigious new 25-acre luxury estate in the Cotswolds, launching in January 2026. This high-end property is managed like a boutique hospitality business and will serve as a 5-star exclusive holiday let/home stay. We are seeking individuals with a strong background in luxury hospitality, high-end chalets, or private households to deliver outstanding guest experiences and ensure the smooth, efficient operation of the property. There is an Estate Manager that maintains the grounds.
Roles & Responsibilities:
House Manager:
* Deliver a 5-star guest experience with meticulous attention to detail.
* Oversee day-to-day operations of the estate during guest stays.
* Act as the primary point of contact for guests; plan and coordinate activities, reservations, and local experiences.
* Maintain high service standards, swiftly resolving guest issues or requests.
* Build and manage a network of local suppliers, tradespeople, and service providers (e.g., chefs, wellness professionals, tennis coaches).
* Manage procurement of groceries, household supplies, and liaison with laundry services.
* Coordinate check-in/check-out procedures and oversee all guest-facing operations.
* Schedule and supervise maintenance, cleaning, and housekeeping staff as needed.
* Provide operational support and flexibility during guest stays, with working hours typically 7:30 am – 6:00 pm, 6 days per week (with downtime during guest-free periods).
* Possess commercial awareness, contributing to operational efficiencies and service profitability.
* Responsible for reporting damages and updating inventory
Housekeeper (if applicable as a couple):
* Daily cleaning and housekeeping to a 5-star standard across 9 bedrooms and communal areas.
* Laundry management and coordination with external services.
* Manage part time housekeepers/cleaners for cleaning twice a week.
* Preparation of property before and after guest stays.
* Support the House Manager during guest periods with service duties (e.g., turndown, breakfast setup, light F&B assistance).
* Inventory management of cleaning supplies and guest amenities.
Candidate Requirements:
* Proven experience in luxury hospitality, private households, high-end chalets, or boutique hotels.
* Strong interpersonal and organisational skills.
* Discreet, professional, and guest-focused with a proactive attitude.
* Excellent local knowledge of the Cotswolds and surrounding areas.
* Able to live off-site with flexibility to work extended hours when required.
* Full UK driving licence.
Remuneration:
* Competitive salary dependent on experience, circa £80,000 GPA
* Potential bonus/incentive structure
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