The Retail arm of Brooklyn Travel Group is one of our most varied departments encompassing Travel Sales, Admin Support, Product and Customer Service functions. As an independent travel Agent, we have the ability to sell all types of holidays, to any destination from our 11 stores across Scotland and Northern Ireland. We also offer a multi-channel approach for ease and flexibility of booking. Our aim is to provide our customers with a seamless journey from initial enquiry to their Welcome Home’ call, as exceptional customer service is at the heart of what we do.
We have a permanent vacancy in our Retail Product team. This is a varied and interesting role, where you will monitor trends, research new product ideas and proactively source and create new products. The role will encompass creative, analytical, commercial and administrative responsibilities. This is a great opportunity for someone to use their travel knowledge and experience as part of the Retail team.
We are willing to take part-time hours for this role if the right applicant is unable to complete full time hours.
* Source deals for all forms of advertising, e-shots, TV displays, socials, window posters, mailers etc
* Researching and analysing data to identify opportunity
* Add sourced deals to a template and send to colleagues within the Marketing team
* Create window posters
* Ensure sales staff have all relevant booking details for deals advertised
* Proof TV display deals and feedback changes to design team
* Updating and adding deals to our website
* Competitor analysis and reporting upon insights
* Maintain and develop excellent knowledge of travel industry and trends
* Attend weekly Marketing meetings
* Communicating with suppliers and feeding back to staff relevant information
This list is not exhaustive.
Personal skills and experience
* Strong interpersonal skills and excellent communicator
* Commericaly aware with an eye for details
* Excellent numeric skills
* Be able to communicate confidently and effectively
* Highly motivated, enthusiastic, with a passion for travel
* Adept in the use of MS Office particularly Excel
* Ability to review data, spot trends and share insights
* Excellent organisational skills
* Ability to work to deadlines
Role Type
Company Overview
Brooklyn Travel Group is one of the UK’s fastest-growing travel companies, bringing together a family of award-winning specialist travel brands under one umbrella. Since our formation in 2018, we’ve built a reputation for delivering exceptional holidays through world-class service and a commitment to quality at value-for-money prices. Our diverse portfolio includes some of the most respected names in specialist travel, from Stewart Travel – our flagship Scottish agency chain crowned UK’s Best High Street Travel Agency for three consecutive years – to luxury specialists like Villa Select and Destinology, alongside cruise experts CruiseKings and Scotland’s Cruise Centre, golf holiday specialists GolfKings, USA and Canada travel experts North American Travel Service and My Canada Trips, Canterbury Travel (the UK’s leading Lapland holiday provider) and flights specialists Faremine. With over 120,000 passengers traveling with our brands annually, Brooklyn Travel Group offers an exciting opportunity to be part of a dynamic, growing organization that’s making a real impact in the travel industry through specialist expertise and award-winning service excellence.
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