An exciting new opportunity is now available for a fully experienced Luxury Leisure Consultant to join a successful travel management company in Central Chester. Do you enjoy helping high spend VIP clientele to design their next dream trip? Then this is the perfect role for you.
Responsibilities
* Receive incoming calls and liaise with clients about their holiday, creating bespoke itineraries to suit clients' individual needs.
* Book tailor‑made luxury holidays to destinations all over the world.
* Build relationships with clients to be able to pro‑actively sell and gain a loyal client base for repeat bookings.
* Deliver sales targets by maximising profit and potential sales opportunities at all times while offering an exceptional and personalised service.
* Act as the first point of contact for the company’s leisure enquiries, ensuring that clients’ travel needs are fully met to their satisfaction in a speedy and efficient manner.
* Prepare tailor‑made bespoke travel itineraries for leisure and high‑end clients.
* Recommend and book flights, hotels and other accommodation along with ground arrangements, tours and other trip components.
* Demonstrate a proactive interest in the client and be sympathetic to their individual needs.
* Upsell added‑value items to increase customer experience and profitability, such as airport transfers, VIP services, and car hire.
* Provision ad‑hoc support to the corporate team as required.
Experience and Qualifications
Ideally, you will have sold luxury holidays through Europe and worldwide, have travel sales experience, and possess good knowledge of worldwide destinations and luxury resorts such as the Indian Ocean, Dubai, South East Asia, Australia, Europe and the US. The role attracts a salary of circa 26k–27k per annum depending on experience and is a full‑time office‑based position in the company’s Chester office.
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