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Programme management executive (operations & administration)

Glasgow (Glasgow City)
Singapore Chinese Chamber Institute of Business
Programme manager
€60,000 - €80,000 a year
Posted: 23 June
Offer description

Key Roles and Responsibilities

Programme Management

* Process and manage enrolled learners’ full journey under WSQ/Non-WSQ programmes
* Managing assigned course portfolio encompassing individual and corporate enrolments
* Assist in the coordination of administrative matters for inbound/outbound programmes
* Prepare materials and conduct Learner Orientation for new intakes
* Liaise with Sales Department to facilitation the enrolment process
* Setting up of Student Management System (AIMS) & Training Partner Gateway (TPG) to ensure prompt commencement of scheduled intakes

Grant Management

* Process and validate enrolled learners’ grant applications in accordance with respective Government Agency’s funding criteria
* Monitor and track status of allocated grants to ensure timely intervention is carried out where necessary

Data Management

* Prompt and timely updating of AIMS records
* Maintain and update learner’s status in AIMS and Course Tracking Report (enrolment, defer, withdrawal, graduated, funding status etc)
* Track and monitor Learners’ evaluation survey, prepare report for Manager/HOD for analysis and intervention plans where necessary

Adult Educator Administration

* Conduct briefing for Adult Educator to ensure course(s) assigned are delivered promptly

Examination Management

* Coordinate with Enterprise & Learning Solutions Department on examination arrangement and implementation
* Conduct validation of examination results for Manager/HOD approval prior to official release of results

Ad-hoc Assignments

* Proactiveness in suggestions or improvement ideas for operational effectiveness and efficiency
* Assist the Manager/HOD in ad-hoc assignments

Qualifications, Knowledge And Experience

* Possess at least a Diploma or equivalent, in any field.
* Preferably with at least 2 years of relevant experience in the PEI, Adult Training and Education industry.
* Familiar with CPE and SSG policies and guidelines.
* Meticulous, strong problem-solving and time-management skills
* Good interpersonal skills and able to engage and communicate with internal and external stakeholders
* Highly adaptable, able to work independently and multi-task in a dynamic environment as well as function as a team player
* Proficient in the use of Microsoft Word, Excel and PowerPoint
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