Overview
Senior Tech Writer at Pleo. We’re looking for a Technical Writer to join our team at Pleo to transform how we approach technical documentation and expand self-service capabilities for external developers and partners. If you’re excited about creating a platform that empowers engineers to write clear, impactful documentation and advocate for the developer experience, this is the opportunity for you.
About The Role
In this role, you\'ll help transform how we approach technical documentation and be part of a team dedicated to expanding our self-service capabilities for external developers and partners. You\'ll work with product managers, internal and external engineers, and partners to create and maintain a wide range of technical content and inform API design decisions.
What you’ll be doing
* Enable creation and maintenance of technical documentation, including API guides, integration manuals, SDK documentation, tutorials, and partner onboarding materials
* Collaborate with product managers, engineers, and partners to identify documentation requirements and inform API design decisions
* Manage the lifecycle of documentation projects, including planning, scheduling and tracking progress to ensure timely publication
* Advocate for user, partner, and external developer needs and incorporate feedback to enhance documentation quality and developer experience
* Guide internal engineers as they design, build, document and expose APIs
What you bring
* A strong understanding of engineering concepts related to APIs, including authentication methods (OAuth, API keys) and webhooks
* Autonomy and proactivity to set your own roadmap, prioritise tasks, and identify documentation gaps
* Great communication skills for creating and maintaining clear, user-friendly documentation and ensuring content quality and consistency
* Experience championing the developer experience by partnering with designers to improve information architecture, content discoverability, and usability
* Analytical skills to seek out, analyse, and iterate on user and stakeholder feedback
Working with and reporting
You\'ll work closely with product managers, engineers, and designers as part of a remote-first, highly collaborative team focused on self-service tools for external engineers. You\'ll partner with teams across the organisation to ensure success.
Career development
In your first 12 months at Pleo you\'ll lead initiatives to transform technical documentation, collaborate with internal engineers to define processes that improve documentation, and grow your skills in advocating for the developer experience as we scale.
Salary range
The annual salary varies by location:
* Spain/Portugal: €87,100 - €89,800
* United Kingdom: €95,800 - €98,800
We’re happy to share more about pay during your first call with us.
Benefits
* Your own Pleo card
* Lunch provided in Lisbon, Copenhagen, and London offices or a monthly lunch allowance
* Private health insurance
* Fully remote role, with offices available
* Option to purchase 5 additional days of holiday through a salary sacrifice
* Wellbeing days
* Access to mental health and wellbeing support
* Paid parental leave
Why join us?
Working at Pleo means you\'re part of shaping the future of work. We value collaboration, customer focus, and building to scale. We are a diverse, 850+ team with offices across multiple cities and many remote teammates. If you don\'t work in office, we\'ll help you set up a great remote arrangement while staying connected with your team.
About Your Application
* Please submit your application in English.
* We treat all candidates equally; apply through our application system so correspondence is consistent and fair.
* We encourage applicants from all backgrounds to apply.
* We process personal data as a data processor; details are in the FAQs at the bottom of our jobs page.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Marketing, Public Relations, and Writing/Editing
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