Company Description
Argos Fire Protection Ltd is a family-run business that has been providing professional fire protection services since 1969. Operating from offices in Exeter and Redruth, the company covers the South West of England and offers national coverage for Ansul Kitchen Suppression Systems. Accredited with BAFE SP101, BAFE SP206, ISO:9001:2015, and more, we provide comprehensive fire protection services through our highly skilled engineers. Our services include fire alarms, emergency lighting, fire extinguishers, domestic sprinkler systems, and various other fire safety solutions. Our commitment to efficient service and competitive pricing has been key to our success in the industry.
Role Description
This is a full-time on-site role for a Service Coordinator, located in Exeter. The Service Coordinator will be responsible for managing service schedules, coordinating with engineers and subcontractors, and handling customer inquiries. Additional tasks include maintaining service records, ensuring compliance with industry standards, and providing excellent customer service. The role requires strong organizational skills and the ability to work effectively both independently and as part of a team.
Qualifications
* Service Coordination and Operations Management skills
* Strong Interpersonal Skills and Communication abilities
* Excellent Customer Service skills
* Ability to manage multiple tasks and priorities
* Attention to detail and strong problem-solving skills
* Experience in the fire protection industry is a plus
* Proficiency in using service management software
* High school diploma or equivalent; additional qualifications are advantageous
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